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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Is S.M.A.R.T. dumb?

Is S.M.A.R.T. dumb?
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Jul 26, 2010, 03:35 AM
 
Can anyone explain what's going on in this screen shot? Look close. Disk Utility tells my this hard drive is fine. SMART Utility, a 3rd party app that reads a drive's SMART data, tells me that this hard drive is failing with thousands of errors. Now, the thing is, I happen to know that this drive does/did have lots of bad blocks. A techtool scan showed hundreds of them. I zero'd the drive and it actually seems to be doing ok since then. There is no important data on this drive, nor do I intend to put any on there. But still, I always joke that SMART is useless and will even tell you a failing drive is OK. But if SMART data actually gives accurate data (as seen in SMART Utility), then why does Disk Utility (and TechTool for that matter) ALWAYS report no SMART problems, on any drives, ever. In all my years of Mac repair, I think I've only seen one drive that reported SMART problems. This, with hundreds of failed and failing drives.

     
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Jul 26, 2010, 07:36 AM
 
Had a similar issue with SMART Utility.

Have you tried SMARTReporter?


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Jul 26, 2010, 07:44 AM
 
Correct title: Is DIsk Utility's S.M.A.R.T. status dumb?

-t
     
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Jul 26, 2010, 11:50 AM
 
Originally Posted by l008com View Post
Can anyone explain what's going on in this screen shot? Look close. Disk Utility tells my this hard drive is fine. SMART Utility, a 3rd party app that reads a drive's SMART data, tells me that this hard drive is failing with thousands of errors.
The screenshots are consistent. The drive has not failed yet. Disk Utility lacks granularity.
     
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Jul 26, 2010, 01:43 PM
 
SMART does not always detect failures before they happen. According to a report Google gave, less than half their failed drives gave even a single SMART warning before they died. And Disk Utility gives optimistic appraisals of the data, while SMART Reporter does pessimistic assessments.

Your drive may die even if SMART says it's fine. If Disk Utility reports the drive is failing, your drive WILL die, and you should salvage your data ASAP. In the mean time, maintain backups. Don't have backups? tsk, tsk. Start setting money aside for professional data recovery services, a few thousand should be enough. Or get an external TM backup drive, should cost less than a hundred.
     
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Jul 26, 2010, 04:11 PM
 
Originally Posted by turtle777 View Post
Correct title: Is DIsk Utility's S.M.A.R.T. status dumb?

-t
I think I'd have titled it "Is Disk Utility S.M.A.R.T. D.U.M.B.?" just to confuse people.
     
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Aug 1, 2010, 12:34 PM
 
We had a discussion about just this issue not long ago. The way it works is that SMART reports three things: A raw value, a normalized value between 0 and 255 (where perfect is usually 100 or 200) and a threshold value. When the normalized value drops below threshold, a SMART utility will warn you, but the algorithm that converts the raw value to the normalized value is different for each manufacturer. This means that a drive can report a value of "100" every time, if the manufacturer choses to do so. Disk Utility can't do anything about that. Can you get the raw SMART output from that application of yours, so we can see what the normalized value is?
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