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Verizon DSL
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Junior Member
Join Date: Dec 2000
Location: Orono, ME
Status: Offline
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Mar 20, 2003, 03:58 PM
 
Just tried to setup my DSL service and ran into problems. . .

System Specs:
TiBook 667
OS 10.2.4
512 RAM

According to Verizon my OS is at fault. (Specifically my TCP/IP software) They said that they did a circuit check and all hardware checked out. They could even see my ethernet hardware address. The problem I am having is when I try to log on it tells me there is no PPPoE server.

Now the reasons I am pretty sure Verizon is wrong is:

A) I have signed on to my sister's VerizonDSL service in NJ with the same computer no problems.

B) My computer works fine on campus with both ethernet networks and an Airport network.

C) I tried to use OS9 and that produced the same problems. (Not to mention the Verizon CD installed Microsoft crap on my machine without asking!!!)


So I was wondering if anyone out there had any advice. . .

Thanks
Dan
     
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Online
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Mar 20, 2003, 09:39 PM
 
It sounds like there's a timeout setting in your PPPoE client that is too short for Verizon's servers. I have no idea how to tweak this in MacOS, but I don't think that's a big problem-I have a hardware solution. (tooki's rolling his eyes about now, and thinking "of course he's going to roll out a hardware solution...")

Go to OfficeDepot, OfficeMax, CompUSA, BestBuy, or whathaveyou, and purchase an inexpensive gateway router. I haven't seen mention of one that doesn't have a good PPPoE client built in, so just about any will do. I recently got a Siemens 2604 for less than $30 (I just got the $20 rebate check last week-the thing cost just over $11 after rebate!-it even has a network print server built in!) Setting up one of these little boxes is as simple as pluggin it in, connecting a network cable to it, and entering its configuration page address in your browser.

I don't know what Verizon's terms of service are, but as you mention only one computer, you shouldn't have to worry about violating them. You are simply going to use this router to connect to the service you're paying for. It doesn't hurt that gateway routers also perform Network Address Translation, a sort of smokescreen to hide your computer from the outside world. NAT isn't really a firewall, but it's a good fireproof curtain. Anyway, if a gateway router's PPPoE client doesn't get through, Verizon has some 'splainin' to do.
Glenn -----
OTR/L, MOT, Tx
     
   
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