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Problem connecting to the internet
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Junior Member
Join Date: Jun 2003
Location: HKG / LHR
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Offline
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I am using broadband internet provided by Blueyonder(UK). How do I set up the internet connection? In my PC, I just plug the wire in and its done....but I cant do it in Mac. I am using 12" Powerbook.
I tried to install the blueyonder cd, but it didnt work. (another question: how do I remove it?)
Please help~
Thanks
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Got a 12" Powerbook ^__^
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Mac Enthusiast
Join Date: Dec 1999
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I'm assuming the "wire" you're talking about is an Ethernet Cable?
If so, the simplest thing to do is to open Network Preferences. Set the LOCATION to Automatic, select Built-in Ethernet in SHOW. Make sure CONFIGURE is set to Using DHCP. Plug in the Ethernet Cable and then select Apply now.
If your PC conection is as simple as just "plugging it in" then this should work.
The not so simple case is if your Broadband Modem uses USB to connect. You could setup you PB to connect through your PC using your PC as a Router.
The other not so simple(but better) case is if you need to enter an IP address to set up, you'll need to get that information from your ISP(or off your PC's setup) to configure you PowerBook.
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Junior Member
Join Date: Jun 2003
Location: HKG / LHR
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Originally posted by JohnM15141:
I'm assuming the "wire" you're talking about is an Ethernet Cable?
If so, the simplest thing to do is to open Network Preferences. Set the LOCATION to Automatic, select Built-in Ethernet in SHOW. Make sure CONFIGURE is set to Using DHCP. Plug in the Ethernet Cable and then select Apply now.
If your PC conection is as simple as just "plugging it in" then this should work.
The not so simple case is if your Broadband Modem uses USB to connect. You could setup you PB to connect through your PC using your PC as a Router.
The other not so simple(but better) case is if you need to enter an IP address to set up, you'll need to get that information from your ISP(or off your PC's setup) to configure you PowerBook.
Yes, I tried every option (inculding yours). It is Ethernet Cable indeed. But when I open IE, it said "The specified server could not be found".
BTW, I am a newbi in mac (just switched from PC  )
Thanks!!
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Got a 12" Powerbook ^__^
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Mac Enthusiast
Join Date: Dec 1999
Status:
Offline
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Originally posted by daniel999:
Yes, I tried every option (inculding yours). It is Ethernet Cable indeed. But when I open IE, it said "The specified server could not be found".
BTW, I am a newbi in mac (just switched from PC )
Thanks!!
You might be getting this message because IE is looking for your connection through the modem or something else.
You can make sure that it tries the Built-in Ethernet first.
Open up the Network Preferences. Open the SHOW menu and at the bottom you'll see Network Port Configurations, choose that.
Now, you can drag Built In Ethernet to the top.(Better still, uncheck the ones you won't be using.) This will make it the first port IE will check for your connection.
Try this and if it still doesn't work you may have to configure manually with info off of your PC's setup.
I'm no expert but these steps have worked for me in the past.
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Junior Member
Join Date: Jun 2003
Location: HKG / LHR
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Nope...still didnt work
But i found that after I opened IE, it self- assign a IP address to me. 
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Got a 12" Powerbook ^__^
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Senior User
Join Date: Mar 2002
Location: between a rock and a casbah...
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Originally posted by daniel999:
Nope...still didnt work
But i found that after I opened IE, it self- assign a IP address to me.
This may just be a simple question of rebooting the cable modem or set-top box. I have cable from NTL and would imagine it's a similar set-up. If I want to switch the ethernet wired broadband connection between computers, I have to reset the cable modem first before I get a connection.
Some ISPs require you to register each computer's MAC address (individual computer's "thumb-print", not to be confused with Mac!) with them. It sounds like Blueyonder "recognises" your PC and allows it access, because that's what you were using when you first registered for the servic,e but does not "recognise" your Powerbook and therefore denies it access. You will need to call Blueyonder tech support to find out if this is the case and how to fix it but try the following first:
Turn everything off, including the cable modem or set-top box. Make sure you pull the plug out of the wall for the modem or set-top box and wait about 60 seconds.
Then turn on your modem or set-top box and wait until the unit is ready. Then, fire up your laptop and configure your ethernet network settings for DHCP (as described earlier in this thread), and connect the ethernet cable to your Powerbook. Then open IE and check for a connection by trying to access your homepage or other favourite sites.
If this doesn't work, call Blueyonder and tell them that you have changed computers and need to register the new MAC address with them. They will ask for your Powerbook Ethernet MAC address or you can even do this yuorself on-line at the Blueyonder broadband homepage under Selfcare options. You will find what you need (a sequence of numbers and letters) identified as "Ethernet Address" under the DHCP Client ID box on the Ethernet network configuration tab in your Network preferences.
Good luck!

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Junior Member
Join Date: Jun 2003
Location: HKG / LHR
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Wow....
I submitted my MAC address to my ISP and restart the modem..... it works!!
This is the first time I use the internet using my mac!!!
Thank you for your help guys!! 
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Got a 12" Powerbook ^__^
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Senior User
Join Date: Mar 2002
Location: between a rock and a casbah...
Status:
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Originally posted by daniel999:
Wow....
I submitted my MAC address to my ISP and restart the modem..... it works!!
This is the first time I use the internet using my mac!!!
Thank you for your help guys!!
Good news!
Enjoy...... 
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Administrator 
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Online
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FYI, most cable providers (maybe almost all!) use the hardware address of the machine the modem is hooked to to authenticate the user. If the hardware address isn't what the modem is expecting, it'll usually just refuse to connect the new machine, though the old one will work like a charm.
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Glenn -----
OTR/L, MOT, Tx
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Senior User
Join Date: Mar 2002
Location: between a rock and a casbah...
Status:
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Originally posted by GHPorter:
FYI, most cable providers (maybe almost all!) use the hardware address of the machine the modem is hooked to to authenticate the user. If the hardware address isn't what the modem is expecting, it'll usually just refuse to connect the new machine, though the old one will work like a charm.
Good point and, as I suggested to Daniel999 earlier in the thread, proved to be the magic button that has enabled him to take his new Powerbook on-line.
However, while you most (or as you state "probably almost all") ISPs in the US require MAC authentication, things are maybe a little different here in the UK. I happen to know that Blueyonder, the ISP that Daniel999 uses, DOES require users to register MAC addresses with them, which is why I was able to identify and provide the solution to his connection problem so quickly.
Blueyonder subscribers can register up to 5 separate computers. NTL, however, the ISP that I use, DOES NOT require MAC registration. I can connect to any machine I damn well please. The only (slight) inconvenience is that I must reboot my cable modem prior to going on-line with each different machine.
I've found, however, that a wireless router is the answer to all those nagging little difficulties. Wired, wireless...come one, come all! All the ISP sees is the MAC of the router, so you can connect as many computers your router will allow via ethernet and a seemingly unlimited number via wi-fi.
The most I've ever had running off my single 1 meg broadband connection via a D-Link DI-714P+ wireless router was 10. For regular surfing, it is more than adequate.

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Junior Member
Join Date: Jun 2003
Location: HKG / LHR
Status:
Offline
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I want both my PC and Mac to be connected to the internet using simply P2P network between them... what should I do? (I haven't got hubs, or any other thing, just one long ethernet cable and 2 network card on my PC) I am using XP on my PC.
Thanks!!
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Got a 12" Powerbook ^__^
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Administrator 
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Online
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Originally posted by daniel999:
I want both my PC and Mac to be connected to the internet using simply P2P network between them... what should I do? (I haven't got hubs, or any other thing, just one long ethernet cable and 2 network card on my PC) I am using XP on my PC.
Thanks!!
Your solution is a small router, usually called a cable/DSL router. I don't know about prices in the UK, but you can find suitable routers in the US for less than $50. And as cms points out, once your computers are behind a router, your ISP has no knowledge of what or how many there are. Much more convenient!
Also, this sort of router lets you share files between local computers, too!
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Glenn -----
OTR/L, MOT, Tx
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Junior Member
Join Date: Jun 2003
Location: HKG / LHR
Status:
Offline
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but i tried with 2 pc before, i connect 1 pc with internet and link it to the other one. because i only need this for a short time, so i dont want to buy extra things, just use the things i have got.
but it has been a long time since i have done this and i havent do it again since, so i somehow forget how to do it......
Is there other way except using a router?
Thanks~
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Got a 12" Powerbook ^__^
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Administrator 
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Online
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Originally posted by daniel999:
but i tried with 2 pc before, i connect 1 pc with internet and link it to the other one. because i only need this for a short time, so i dont want to buy extra things, just use the things i have got.
but it has been a long time since i have done this and i havent do it again since, so i somehow forget how to do it......
Is there other way except using a router?
Thanks~
Actually, the simplest and easiest way is to use an inexpensive router (there are CHEAP ones out there...). Now, if all you need to do is occasionally connect the two computers to each other, without needing either one on the Internet at that time, that's a different story. You should only need to use a network cable between the two. Setting up the sharing is a little bit of an issue, but not much, and all it takes is time-no new equipment. 
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Glenn -----
OTR/L, MOT, Tx
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