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pacbell DSL + automatic disconnection
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Junior Member
Join Date: Jul 2000
Status:
Offline
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Strange phenomenon: I get a pop up window asking me if I want to remain online/connected every 15 minutes or so. Very annoying. I have asked some Apple guys about this, thinking this was something that had to do with Systems Preferences. Thing is that there isn't any Pacbell program on my computer that I can tweak. It's basically plug + "play".
Thoughts? Thanks in advance.
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powerbook 1.5ghz, g4, 1.25gb ram, superdrive, 100 hd
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Administrator  Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Pacbell is an SBC company, so I assume you've used their "DSL installation" software. That may have been a mistake, since OS X handles PPPoE natively, and programs like MacPoet work great with OS 9.
Here's the deal. DSL connects sort of like dialup in the way your ISP notices that you're logged in. But your DSL modem needs a protocol, called "Point to Point Protocol over Ethernet," to handle that. Your Mac can do that for you if you have either OS X or the right software for OS 9. But the software all the SBC companies distribute is pretty much junk. The usual "best idea" is to dump the software you got from Pacbell and let your OS handle PPPoE for you, or dump the software and buy an inexpensive ($50 or so) "cable/DSL router," which will also handle PPPoE for you, and protect you somewhat from the prying eyes of others on the Internet.
I can't get any more specific unless you let me know what kind of Mac you have and which OS you're using.
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Glenn -----
OTR/L, MOT, Tx
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Junior Member
Join Date: Jul 2000
Status:
Offline
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Thanks for the advice but I'm not using any Pacbell software since I'm using OS X.3.2. Basically it's been a plug and play situation. Also, I used to have an old Airport and it would drop connections as well if I'm away from the computer... (got rid of it, tried SMC but didn't like it so I'm getting an old graphite Airport again).
Thanks!
Originally posted by GHPorter:
Pacbell is an SBC company, so I assume you've used their "DSL installation" software. That may have been a mistake, since OS X handles PPPoE natively, and programs like MacPoet work great with OS 9.
Here's the deal. DSL connects sort of like dialup in the way your ISP notices that you're logged in. But your DSL modem needs a protocol, called "Point to Point Protocol over Ethernet," to handle that. Your Mac can do that for you if you have either OS X or the right software for OS 9. But the software all the SBC companies distribute is pretty much junk. The usual "best idea" is to dump the software you got from Pacbell and let your OS handle PPPoE for you, or dump the software and buy an inexpensive ($50 or so) "cable/DSL router," which will also handle PPPoE for you, and protect you somewhat from the prying eyes of others on the Internet.
I can't get any more specific unless you let me know what kind of Mac you have and which OS you're using.
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powerbook 1.5ghz, g4, 1.25gb ram, superdrive, 100 hd
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Administrator Join Date: May 2000
Location: California
Status:
Offline
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There is such a setting under PPP options for the internal modem. I would not expect those settings to affect your ethernet port, but you can check them anyway.
System Preferences -> Network -> Show: (pupup)
Set popup to Internal Modem. If that choice isn't available, set it first to Network Port Configurations and enable the internal modem, then set the popup to Internal Modem.
PPP tab -> PPP Options... button
There are a couple options here to prompt or disconnect if idle. Make sure they are unchecked.
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