[S_Lanaway]

Greetings,

I am running Timbukto Pro for Mac to see if it will suit my remote connecting needs. By it's feature set I have no doubt that it will if I can get it working.

I have two Macs - one is my office desktop G5, one is my laptop G4 both OS X.3 Panther.

I want to be able to connect from my laptop over the internet to my office computer.

I am in an office with one IP address access point which is connected to an Asanté Friendlynet 3004 router which assigns a fixed internal IP to my desktop. At home I have dedicated high speed cable access.

I have successfully configured Timbuktu Pro to work succesfully over LAN. Over the internet I get no response.

Building IT admin mapped an external IP address to my office and opened port 407. My Asanté 3004 has enabled service port 407 for the local IP of my office desktop. TCP/IP incoming is enabled in Timbuktu Pro.

Under TCP/IP in New Connection I have entered the external IP as the address, which is the IP that the world sees and which is pointed to my office point of access. With 407 open by my IT admin I thought the request would pass through to my router which would then pass through to my desktop through it's enabled 407 port.

Have I entered the address incorrectly? (Do I need to specify the exact path to my machine and if so, how would I write that?)

I tried using an e-mail address for Netopia's automatic locator service but get the same 'not responding' error.

Thanks for any insight you can offer!

Scott

[aaanorton]

I'm not sure by your description if you did this, but ALL port 407 traffic must be directed to your internal address. You can do this in your router's config page. It will be called port forwarding or port mapping. On that page, specify port(s) 407-407 to be forwarded to 192.168.x.x (or whatever your internal IP is on your G5). If you have a router at home (which you definitely should), you'll need to set it up similarly.

[S_Lanaway]

Thanks for taking the timing to respond norton.

Yes I have already mapped all 407 traffic coming into the router to go to the fixed IP that the router assigns the desktop....

The trouble must be somewhere else I guess.

[John Strung]

You have to map both TCP Port 407 AND UDP port 407. Make sure your IP guy has mapped both.

Also make sure you have a fixed local IP address. If your office computer is on DHCP it's IP address could change every time you reboot and the port mapping won't follow.

[S_Lanaway]

John thanks much. I'm going to talk to him about UPD port 407 right now....