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You are here: MacNN Forums > Enthusiast Zone > Networking > Voice and modem share - how?

Voice and modem share - how?
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Dec 27, 2005, 11:09 AM
 
I open the prefs panel and click on the right buttons, but when I call myself on this number - I get a busy. It was supposed to make some sort of sound and then disconnect the modem in (my setting) 7 seconds. No-Go. Any thoughts?

I'm still using 10.3, tho' updated to current. Thanks.


Jim

...I'll hang up for a while so I can still get incoming calls.
     
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Dec 27, 2005, 11:31 AM
 
OK, so can you reword and expand on that so that we can figure out what on earth you're talking about?

tooki
     
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Dec 27, 2005, 12:07 PM
 
Sure. In the modem prefs - within the Network prefs - there are check boxes if you want your Mac to: A) notify you when a call is coming into the same phone line you're currently using to browse MacNN..and B) disconnect the computer so the phone call rings through. (I'm on dial-up, not DSL or Cable)

I've never had to do this; as I have always had a second modem-line. I don't today, so I need to do both functions on one line.

I check the boxes - set the time to disconnect the computer to a short 7sec - but when I use my cel phone to check to see if it works; the line rings busy on the cel and the computer continues to hog the only phone line I have.

Claro?

jim
     
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Dec 27, 2005, 12:30 PM
 
Hm, good question! I have never used computer call waiting, so I am taking educated guesses here:

My hunch is that you must have call waiting from the phone company. Do you?

tooki
     
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Dec 27, 2005, 12:57 PM
 
Negative - at least that I know of. Which means that I'll call to make sure I do not. That might be a tip...

jim
     
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Dec 27, 2005, 01:34 PM
 
Called; this is a feature-less phone line.

jim
     
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Dec 27, 2005, 01:50 PM
 
I didn't even know that feature existed in OS X. But in order for it to work you'd have to have call waiting, as tooki points out.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
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Dec 28, 2005, 07:06 AM
 
Right you are. I've always been able to get the word here... Thanks all.

After some extra digging over at the House of Apple, I came up with this...

__________________________

Mac OS X 10.2: Receiving Telephone Calls While Online

If you connect to the Internet using a modem, people who call your telephone number will usually receive a busy signal. Instead, you can be alerted to incoming calls so you can decide whether or not to answer. You can also place your modem connection on hold and resume using the Internet when you finish the call.


In order to be notified of incoming calls while you're online, you must have:
An Apple V.92 modem
Call waiting service from your phone company

If your telephone service also has caller ID and call waiting ID, you will see the phone number and name, if available, of the person who is calling you.

Additionally, your Internet service provider (ISP) must support "modem on hold" connections. Contact your phone company and ISP to determine the availability and cost of these features.
Open System Preferences then click Network. In the Modem pane, select "Notify me of incoming calls while connected to the Internet." If this option does not appear, your modem doesn't support this feature.

When you recieve an incoming call while you're online, a message appears, and you can accept or ignore the phone call. If caller ID information for this call is available, the name and number provided by the phone company are also displayed. Click Answer to accept the call; your phone will ring shortly.

Whether you can place your modem connection on hold, and how long it will remain on hold while you talk, is determined by your ISP. If the connection cannot be held, your Internet connection is disconnected when you answer the call.

While you're deciding, and if you refuse the call, the person calling you hears your phone ringing. If you accept the call and talk longer than the hold time you've been allowed, the Internet connection will automatically disconnect.

Note: The information in this document comes from Mac Help, the help system included with your computer. It is based on Mac OS X 10.2.6. If a different version is installed on your computer, choose Mac Help from the Finder's Help menu. Updated or expanded information may also be available in other Knowledge Base documents.
     
   
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