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no internet connectivity but ethernet/airport diagnostics normal
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Fresh-Faced Recruit
Join Date: Apr 2005
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Jun 24, 2007, 11:28 AM
 
Hi everyone, I'm having connection issues w/ my powerbook G4 running mac os 10.4.9. Until recently, I've been able to connect to my university's library network using both wired and wireless. About a month ago, the wired connection stopped working. Under the network diagnostics page, it shows all green lights and says "this computer's internet connection appears to be operating normally." However, every website times out when trying to connect. The wireless connection was working fine, so it wasn't a big deal. As of a few days ago, my wireless connection now does the same thing. No connectivity, but Mac OS tells me the connection is fine. Anyone have suggesions? Thanks!
     
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Join Date: Apr 2001
Location: San Antonio TX USA
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Jun 24, 2007, 12:32 PM
 
Step 1: contact your school's IT people. You could be running into a situation where only specifically authorized computers are allowed to connect to either the wired or wireless network.

Step 2: what does the Network Preferences pane say for DNS servers on the wired and wireless adapters? If these are blank or something that starts with 169.x.x.x, you're not getting DNS server information when you connect, and without that, you'll never connect. Here's a quick thing to try: when your machine says it's connected to the school's network, enter 207.58.150.187 (the IP of these forums) in your browser address box and hit Enter/Go/whatever. If you wind up here, it's almost certain that you're having a DNS problem. If not, there's something else going on. This would be good information to have when you talk to the IT people, too. "I can get to web sites when I enter their IPs, but not when I enter their URLs" or "It doesn't matter if I enter a URL or an IP, I don't get anything."
Glenn -----
OTR/L, MOT, Tx
     
   
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