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A bank customer who was angered by the refusal of his branch to refund thousands of pounds of charges responded by sending in the bailiffs.
Customers at the branch of the Royal Bank of Scotland (RBS) in North London were stunned to see debt collectors that were hired by Declan Purcell seize four computers, two fax machines and a till filled with cash.
the banks do tend to be arrogant and make it difficult for you to sort out their problems. If they start to realise that our options aren't limited to phone calls and letters, maybe there'll be less 'administrative errors'.
Apparently you can also charge a bank if you have to write a letter to them (in the UK)