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mkerr64 Nov 8, 2012 08:29 AM
Microsoft Word HELP!
Hi there
I am running OSX with 2011 word. i've been working on an important word document for quite some time and just today i noticed that when i look for the file it is missing, i used finder and no luck and also nothing has been found in the trash. I then went into word tried to open"recent documents" found it except "word was unable to find the document would you like to locate it yourself?"

Can someone please tell me how i find this missing document
thank you so much!!!!!!!
 
andi*pandi Nov 8, 2012 09:37 AM
Where are you looking? Check the users/yourname/Microsoft User Data folder, is there an Autorecovery folder in there? Hopefully a save file is in there!
 
mkerr64 Nov 8, 2012 10:19 AM
I saved it on my desktop in a folder. which had 2 items and one which is missing now.
i already tried /user/documents/microsoft data folder/ office 2011 auto recovery. and it is not present there.
 
pendragon Nov 8, 2012 01:01 PM
As a desperate guess…

Perhaps the file's name somehow got changed. If so. It may help to do a Spotlight search on a word or two that is unique to your lost document.
 
mkerr64 Nov 8, 2012 02:06 PM
how do you exactly do a spotlight search? i know of some key unique words that can be identified.
 
pendragon Nov 8, 2012 02:33 PM
Quote, Originally Posted by mkerr64 (Post 4200935)
how do you exactly do a spotlight search? i know of some key unique words that can be identified.
Click on the little magnifing glass in the top-right of the Menu Bar. In the next drop down window, enter your search term.
 
mkerr64 Nov 8, 2012 02:40 PM
Quote, Originally Posted by pendragon (Post 4200941)
Click on the little magnifing glass in the top-right of the Menu Bar. In the next drop down window, enter your search term.
no luck :thumbsdow
 
Waragainstsleep Nov 8, 2012 02:52 PM
No time machine backup I take it?
 
mkerr64 Nov 8, 2012 02:56 PM
Quote, Originally Posted by Waragainstsleep (Post 4200944)
No time machine backup I take it?
I have a drobo backup which i do about every 2 weeks. the device is to a degree loud so i dont run it all the time. and today with my luck it would not mount even after i attempted to repair it via disk utilities. i think it simply need a new backup w/ fresh restore.
 
jmiddel Nov 8, 2012 08:50 PM
Assuming you have not overwritten it, the file should still be there. Some utilities such as Drive Genius can retrieve these files. The less you do on the machine the likelier that you won't overwrite the file.
 
hmyw Aug 25, 2013 01:06 PM
How was this resolved? I just ran into the exact same issue!
 
Azur Logix Aug 27, 2013 04:57 PM
Quote, Originally Posted by hmyw (Post 4243939)
How was this resolved? I just ran into the exact same issue!
The Office 2011 AutoRecovery folder located in ~/Documents/Microsoft User Data/ is NOT the only folder of its kind in your user folder.

The other is located in your hidden Library folder and this is where you'll likely find documents gone missing due to crashes, sudden quits, kernel panics, etc…

~/Library/Application Support/Microsoft/Office/Office 2011 AutoRecovery/
 
hmyw Aug 27, 2013 07:30 PM
I got as far as Library/Application Support/Microsoft..but I don't have a folder for "Office" therefore no way to get to Office 2011 AutoRecovery folder. Under documents/Microsoft User Data..I can't find the "Office 2011 AutoRecovery" folder from there either.
 
ghporter Aug 31, 2013 10:52 AM
Which version of OS X are you running? 10.8 automatically hides the USER library, which is, I think, where your AutoRecovery folder should be...
 
polendo Aug 31, 2013 11:47 PM
By any chance did you had a USB memory connected to your Mac? If so, check there since its a common problem that the file is there instead of the desktop and when you want to retrieve it doesn't find it anymore.
 
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