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mjrussell May 12, 2004 02:51 PM
Chooser vs. Desktop Printer Utility for setting up printer
I've run into a problem setting up printers in OS 9 (HP and Lexmark printers). I've been told that I'm supposed to use the Chooser to set up new printers; I tried that, using Appletalk and AppleWriter 8 driver. But the new printers never work. When I try to print from any app, the job is spooled, but then it never goes to the printer, there's an error (I forget what it says).

However, when I use the Desktop Printer Utility to set up the printers (using AppleWrite 8, Appletalk), they work great. The problem with this is that the users want to be able to use the Chooser to select the printer before printing in their apps (mostly Xpress, some Illustrator).

When I contacted an Apple support person at a local computer store, he told me that I'm not supposed to use the DPU, that I should use the Chooser.

Can anyone here offer me advice on what I might be doing wrong?

dru May 15, 2004 03:01 AM
Re: Chooser vs. Desktop Printer Utility for setting up printer
Maybe this would allow someone to help you out. You mention HP & Lexmark but since both make inkjet in addition to laser printers and you don't mention how they connect, it'd be helpful to know that.

My USB-connected Lexmark inkjet appears in the Chooser and printing works fine. I don't use desktop printing. I just used the downloaded driver installer from
Hans M Aus May 16, 2004 12:53 AM
We have the same problem with a Lexmark T630 laser printer on a new PowerBook 15" with MacOS 10.3.3.

1) The connection is a Ethernet TP cable to the network.

2) After a print command, the document is spooled and the green light on the T630 blinks, but nothing is printed. :(

3) The error was "Server not found" after I deleted the printer preferences and added the T630 again with the Printer Setup Utility.

4) The T630 works fine with MacOS 9.x. :)

5) I've never had this problem with more than 20 HP laser printers. :)
mjrussell May 17, 2004 12:05 AM
In my case, they're both laser printers, the Macs are connecting to them via ethernet print servers (through AppleTalk).
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