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ebuddy Jan 3, 2014 08:16 AM
Repeat Database Errors
I posted to the sticky, but not sure if anyone saw it. Several times nearly every day on MBA (not iPhone or iPad), getting the following Database error;

It most often happens when I'm already into a thread and click to quote someone's post or to move to another page in the thread. It does not display any commonality with the most recent pop-up phenomena folks are reporting as this has not been happening to me.
Shaddim Jan 3, 2014 11:08 AM
This seems to happen to me occasionally when I'm running Firefox, but not with Chrome or Safari.
turtle777 Jan 3, 2014 12:44 PM
I noticed the problems go away when you stop visiting 'NN.

Coincidence ? Fix ? ;)

reader50 Jan 3, 2014 05:43 PM
I kicked this upstairs; it's being worked on.
ebuddy Jan 4, 2014 08:50 AM
You da man, reader50! For what it's worth, I use Safari.
besson3c Jan 4, 2014 03:14 PM
It's not a browser issue, assuming that screen is the 500 error page
Spheric Harlot Jan 4, 2014 07:24 PM
Quote, Originally Posted by Shaddim (Post 4263018)
This seems to happen to me occasionally when I'm running Firefox, but not with Chrome or Safari.
Mobile and desktop Safari exclusively here, and I've seen it a lot in the past week or so.
besson3c Jan 4, 2014 07:45 PM
Quote, Originally Posted by Spheric Harlot (Post 4263179)
Mobile and desktop Safari exclusively here, and I've seen it a lot in the past week or so.

It's not a browser issue.
Spheric Harlot Jan 4, 2014 07:56 PM
Yes, I was supporting your earlier point.
besson3c Jan 4, 2014 08:39 PM
Sorry about that, I missed picking up on that.

Browser troubleshooting 101 to those that might be interested, I deal with a lot of clients that aren't sure where to focus on troubleshooting these sorts of problems, so hopefully this helps:

All the browser does is render whatever HTML/CSS it has been given. If it isn't given HTML to render, such as what is happening here, there is nothing any browser can do. There is a long list of reasons as to why the backend would paint out and not handle the HTTP request, none of the them browser related.

The only exception I can think of is in the old days when some web apps would need Microsoft ActiveX stuff and not handle non-IE browsers, but these sorts of days are thankfully mostly, if not completely behind us. With the vBulletin app, which drives this forum, there is definitely nothing special or unusual required that renders certain browsers incompatible.

The sorts of things a browser incompatibility can cause are pretty much funky renderings, stuff that looks ugly, sometimes even scrambled, etc. This is often due to incompatible CSS rules, and you'll see this most of the time in IE, and there will be consistent browser-specific problems until the code has been changed.

There are of course a number of things that can cause a browser to paint out entirely (e.g. corrupt application files), but these things will break access to all sites and are generally rare. Every once in a while one might also experience strange browser voodoo resulting in spinning beach balls, pages that stall, just weird stuff that is hard to reproduce (I've always experienced this in Safari more than Chrome or Firefox, I guess Safari just hates me), but none of these sorts of things result in an error message being served by the website, and are generally temporary and random.

In short, when a site is giving you a specific error message like this, don't waste your time messing around with different browsers, there isn't anything you can do except wait and try again.
reader50 Jan 4, 2014 09:25 PM
besson is right (did I just say that?) - it is a problem in the backend. I haven't heard anything further since last night, so it looks like Monday at the soonest.

However, I finally traced down where we apologise, and I can fix that if people wish. I apologize for how long it's been spelled wrong right wrong.
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