MacNN Forums (http://forums.macnn.com/)
-   iPhone Apps (http://forums.macnn.com/iphone-apps/)
-   -   iPhone Mail - Serious prob w Network Solutions smpt (http://forums.macnn.com/110/iphone-apps/508151/iphone-mail-serious-prob-w-network/)

 
Chucktr Feb 11, 2014 09:53 AM
iPhone Mail - Serious prob w Network Solutions smpt
We have a company domain with Network Solutions. Recently we switched from B'berrys to iPhones. Incoming mail works fine, but outbound is a no-go. The iPhones can't connect with NS's smpt servers.

I have gone through several rounds of reentering account info, deleting accounts and recreating them. Some of this has been done with the help of NS 2nd-tier techs and Apple Genius Bar techs. Nothing works.

I recently spoke to a Verizon tech who was formerly with NS. He told me that this problem is endemic and that he was usually unable to solve it. He said NS wants me to go to 3rd tier tech so they can charge me $40 - $60 per account to fix the problem by accessing our phones directly.

So, in essence, they want to charge me upwards of $200 to fix all of the accounts I have with them.

Meanwhile I do not have this problem with Yahoo servers.

Is anyone else having this problem?

Suggestions?

Thanks!

Chuck

BTW, the fix that Apple suggested was "GoDaddy".
 
ibook_steve Feb 11, 2014 02:16 PM
Silly thought: I hope you're entering the server name correctly if it has "smtp" in its name. You misspelled it twice as "smpt" in this post.

Seriously, can you connect on other platforms, like on a Mac or PC?

Steve
 
Chucktr Feb 11, 2014 03:05 PM
Good point Steve! I creamed the contents of my braincase over the past few days on this -- beyond any help from Spellcorrect.

I did enter the setting correctly -- probably several times during the past 15+ attempts.

Meanwhile, I finally have a solution: from NS's 3rd tier tech 10 minutes ago. The amazing thing is he didn't seem to be doing anything differently than I did -- but the bloody smtp server is now responding!!

Thanks for your inpout! (er...input) ;))
 
turtle777 Feb 17, 2014 05:43 PM
Quote, Originally Posted by Chucktr (Post 4266950)
Meanwhile, I finally have a solution: from NS's 3rd tier tech 10 minutes ago. The amazing thing is he didn't seem to be doing anything differently than I did -- but the bloody smtp server is now responding!!
So you still don't know what the root cause of the issue was ? Odd.

-t
 
All times are GMT -4. The time now is 02:12 AM.

Copyright © 2005-2007 MacNN. All rights reserved.
Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2014, vBulletin Solutions, Inc.


Content Relevant URLs by vBSEO 3.3.2