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-   -   Stuck iOS 7 app updates (http://forums.macnn.com/103/iphone-ipad-and-ipod/504769/stuck-ios-7-app-updates/)

 
ibook_steve Oct 8, 2013 10:39 AM
Stuck iOS 7 app updates
My App Store app appears to be stuck. I've continued doing manual app updates, and it has had a badge of "2" for the past few days, but going to the "Updates" section shows just an empty page (besides the "Purchased" button at the top). I've tried force quitting, power cycling, and logging out and back in. I've also tried installing a free app from the store to "un-stick" it, but that didn't work either. I haven't gotten any updates for other apps for the past few days because of this. Anything else I can try?

Thanks,
Steve
 
P Oct 9, 2013 04:22 AM
I have that too. Apparently it is because you have updates that require iOS 7 while you are still on iOS 6. They show up as available updates, but when you go to get them, the App Store app verifies if you can download them or not. It realizes that you can't, so the update page is empty.
 
ibook_steve Oct 9, 2013 02:30 PM
No, I'm already updated to iOS 7 and had already done successful updates in iOS 7, so I don't think that was the issue.

In any case, I power cycled the phone a few more times and it finally cleared the stuck updates. I'm not sure what happened, but I hope it doesn't happen again.

Steve
 
jdonahoe Oct 9, 2013 03:18 PM
Stuck updates
I have found that some apps start to download and get stuck and restarting the iphone doesn't do anything. What I have found to finish the downloads is to go to the app and try to run it. When you try to start it, the download bar fills and finishes the download, at which point, the updated app starts.
 
ibook_steve Oct 9, 2013 07:33 PM
Quote, Originally Posted by jdonahoe (Post 4251932)
I have found that some apps start to download and get stuck and restarting the iphone doesn't do anything. What I have found to finish the downloads is to go to the app and try to run it. When you try to start it, the download bar fills and finishes the download, at which point, the updated app starts.
I tried that too. When I tapped the stuck app, its name would change to "Waiting..." but nothing else would happen.

Steve
 
ghporter Oct 9, 2013 09:36 PM
I have "unstuck" some downloads by clicking on them, changing them to "waiting" and then again, which changed them to "Paused," and finally clicking again and getting the little clock/progress ring.
 
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