Mar 5, 2013 09:18 PM
Still no fix for early 2009 iMac issue with graphics card
Some owners of early 2009 model iMacs that have upgraded to later versions of Snow Leopard, Lion or Mountain Lion have been <a href="http://www.tuaw.com/2013/03/04/users-unhappy-with-no-apple-response-to-nvidia-geforce-gt-130-ke/">reporting issues</a> with the included <a href="http://www.macnn.com/articles/11/03/23/update.supports.mac.os.x.1067.cuda/">Nvidia</a> GeForce GT 130 video card without a response from Apple, according to a <a href="https://discussions.apple.com/thread/3938355?start=0&tstart=0">year-long support thread</a> on the company's support website. The issue appears to center around a faulty kernel extension released late in the Snow Leopard updates that remains unfixed, and causes graphic glitches, crashes and even kernel panics when the graphics card is stressed, such as during games.<br /><br />Of particular annoyance to the owners, <em>TUAW.com</em> reports, is that the issue does not appear when using Windows under Boot Camp on the same models, suggesting that the Windows driver is ironically superior to the present Mac driver. The thread has not garnered an exceptionally large audience, but this could be because the problem is only seen when using applications that graphically tax the iMac -- something few iMac owners tend to do on a regular enough basis to have it be noticed as a major issue.
The problems with the card continue even to the present version of Mountain Lion -- though Apple has been withholding the latest version of Mountain Lion, the as-yet-unreleased 10.8.3, over for testing on (among other areas) graphics for an exceptionally long time and number of revisions (<a href="http://macnn.com/rd/280387==http://www.macnn.com/articles/13/03/01/now.sets.record.for.most.revised.beta.no.changes.a nnounced/" rel='nofollow'>12 thus far</a>). Users have in some cases reported that Apple has replaced the graphics card in order to fix the issue, but this solution has not always worked. Others have used fan-control programs to keep the graphics card better cooled, which seems to reliably mitigate the issue for most users.
Though there is some hope that the next update to Mountain Lion may resolve the issue, in the meantime <em>MacNN</em> echoes <em>TUAW</em>'s call for affected users to add their voice to the support thread to encourage Apple to resolve the issue permanently. Now that the root cause of the issue has been identified through diligent user investigation, the company should take on the challenge and repair the affected kernel extension, or offer to fix the issue at no charge for out-of-warranty owners.