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Search: Posts Made By: canadave
Thread Thread Starter Last Post Replies Views Forum
Further clarification on this issue, since I... 980 Views / 15 Replies  
Further clarification on this issue, since I pursued it with an Apple Customer Relations supervisor:

Apparently Apple makes certain devices available to ebay sellers and third-party resellers, and...
Posted by canadave, on Aug 11, 2015 at 09:27 PM, in Mac Notebooks
Well, that's a no-go. Called Customer... 980 Views / 15 Replies  
Well, that's a no-go.

Called Customer Relations and spoke with a very nice rep there who tried her hardest to help us. Again, it came down to the fact that since the laptop was purchased from...
Posted by canadave, on Jul 31, 2015 at 03:47 PM, in Mac Notebooks
Thanks very much--I did not know there was such a... 980 Views / 15 Replies  
Thanks very much--I did not know there was such a thing as Apple Customer Relations.

Trust me, I've been speaking politely and calmly throughout all this--I worked in tech support for many years,...
Posted by canadave, on Jul 27, 2015 at 08:29 PM, in Mac Notebooks
Unreal. UNREAL! So I called Apple today to... 980 Views / 15 Replies  
Unreal. UNREAL!

So I called Apple today to check to make sure everything relevant was noted for my visit to the Apple Store to get my laptop fixed. The tier 1 guy put me on hold while he spoke...
Posted by canadave, on Jul 27, 2015 at 05:14 PM, in Mac Notebooks
lol...I did :) I called back and spoke to... 980 Views / 15 Replies  
lol...I did :) I called back and spoke to someone else, explained the previous conversation an hour earlier, and she said "no problem" and created a case ID and set up an appointment to bring it to...
Posted by canadave, on Jul 26, 2015 at 04:05 PM, in Mac Notebooks
I forget now the details of the unit I bought off... 980 Views / 15 Replies  
I forget now the details of the unit I bought off ebay. I would imagine it was refurbished in some way, maybe/probably not by Apple.

But here's the thing--I agree that that should matter if I was...
Posted by canadave, on Jul 26, 2015 at 11:33 AM, in Mac Notebooks
Well, darned if the laptop didn't have a graphics... 980 Views / 15 Replies  
Well, darned if the laptop didn't have a graphics glitch after having wiped the Mac OSX partition and reinstalling Yosemite. This time it didn't reboot...the screen flickered and then seconds later...
Posted by canadave, on Jul 26, 2015 at 09:27 AM, in Mac Notebooks
I will indeed call them. Just to add to... 980 Views / 15 Replies  
I will indeed call them.

Just to add to this, I just finished reformatting my OS X partition. It reformatted fine, and I am now typing this on the OS X side of my hard drive. Which is why I'm...
Posted by canadave, on Jul 25, 2015 at 10:23 AM, in Mac Notebooks
Hi again Mike, You actually helped me with... 980 Views / 15 Replies  
Hi again Mike,

You actually helped me with the "first go-round" of this issue in a thread about a month or so ago :) If you recall, I took it to the Apple Store, and they refused to help me...
Posted by canadave, on Jul 25, 2015 at 08:44 AM, in Mac Notebooks
strange, strange, strange MBP2011 problem 980 Views / 15 Replies  
This is a wild one. Here goes:

I've got a 2011 MBP 17". I bought it refurbished off ebay two or three years ago from a US seller with an excellent ebay reputation score. It's always had a...
Posted by canadave, on Jul 25, 2015 at 08:01 AM, in Mac Notebooks
I forgot about the fact that I could bring it to... 683 Views / 11 Replies  
I forgot about the fact that I could bring it to an Authorized Repair Centre, thanks. I might try calling one of them first, before I call Apple Customer Relations (I'd like to leave that as a last...
Posted by canadave, on Jun 27, 2015 at 07:42 AM, in Mac Notebooks
Will do, and I'll report back here what they tell... 683 Views / 11 Replies  
Will do, and I'll report back here what they tell me. Thanks again.

BTW, best wishes to you and your wife for a speedy recovery.
Posted by canadave, on Jun 26, 2015 at 10:04 PM, in Mac Notebooks
Oh, I see now. Yeah, that wasn't even offered as... 683 Views / 11 Replies  
Oh, I see now. Yeah, that wasn't even offered as an option. It was basically like, "you bought this on ebay, so you have no recourse. The laptop's serial number comes up in our system showing that...
Posted by canadave, on Jun 26, 2015 at 06:51 PM, in Mac Notebooks
Thanks Mike, I'll try that. Just to be clear, I... 683 Views / 11 Replies  
Thanks Mike, I'll try that. Just to be clear, I don't have any kind of AppleCare or warranty whatsoever, so I'd be purely relying on Apple's repair extension program for this particular graphics...
Posted by canadave, on Jun 26, 2015 at 06:22 PM, in Mac Notebooks
no 2011 MBP gfx repair because it's ebay bought? 683 Views / 11 Replies  
I have a 2011 17" Macbook Pro, one of the ones affected by the graphics problems that have caused Apple to issue an extended repair program:

https://www.apple.com/support/macbookpro-videoissues/
...
Posted by canadave, on Jun 26, 2015 at 05:12 PM, in Mac Notebooks
@pottymouth: Yep, I've tried Fan view, but I... 1,235 Views / 5 Replies  
@pottymouth: Yep, I've tried Fan view, but I prefer List view, since I can easily scroll a hundred files or more quickly using that view. I do use my browser's downloads window, but that's only...
Posted by canadave, on May 21, 2015 at 02:31 PM, in Mac News
The "feature" of the Dock that has driven me... 1,235 Views / 5 Replies  
The "feature" of the Dock that has driven me absolutely bonkers for years now is the stupid "reverse logic sorting" that is applied to the Dock's Downloads folder when it is put into List view. Most...
Posted by canadave, on May 21, 2015 at 07:11 AM, in Mac News
Actually, it's more of a pity that a small... 556 Views / 4 Replies  
Actually, it's more of a pity that a small handful of people (or just one person) always has to ruin a nice thing for the rest of us.
Posted by canadave, on May 11, 2015 at 03:53 PM, in Tech News
sync Outlook 2011 for Mac calendar items with iPhone? 406 Views / 0 Replies  
Hi folks,

I've used the calendar function in Outlook 2011 for Mac to store all my calendar appointments. I'm just now coming to the realization that it'd be neat to have those appear on my iPhone...
Posted by canadave, on Nov 9, 2014 at 10:46 AM, in iPhone, iPad & iPod
It's incredible to me--absolutely... 1,476 Views / 16 Replies  
It's incredible to me--absolutely incredible--that there still is no mail client that works properly with Gmail IMAP. IMAP has been around forever, and Gmail is one of the largest web-based email...
Posted by canadave, on Feb 26, 2014 at 06:36 AM, in Mac News
I don't think it's a question of running too many... 1,989 Views / 2 Replies  
I don't think it's a question of running too many apps at once. I could make another attempt at some point to test I suppose. My connection speed is 20Mbps down, 1Mbps up; I think my friend is on...
Posted by canadave, on May 29, 2013 at 06:23 PM, in Mac OS X
Facetime only one-way audio? 1,989 Views / 2 Replies  
Hi folks,

I just used Facetime for the first time with a friend. I'm on a 2011 Macbook Pro, she's on an iPhone 5. The video worked great. However, audio-wise, although we could both hear each...
Posted by canadave, on May 25, 2013 at 11:00 AM, in Mac OS X
Thanks guys, that makes perfect sense. ... 1,630 Views / 5 Replies  
Thanks guys, that makes perfect sense. Appreciated!
Posted by canadave, on Mar 19, 2013 at 04:48 PM, in iPhone, iPad & iPod
iPhone 4 - Auto-Lock not enabled while in my pocket? 1,630 Views / 5 Replies  
Sort of a strange question here. I've got my new iPhone 4, and I have Auto-Lock set to "5 minutes". When it's sitting on my desk, it works great--after 5 minutes the screen goes blank and I have to...
Posted by canadave, on Mar 18, 2013 at 11:44 AM, in iPhone, iPad & iPod
*facepalm* thank you.... that was too easy :) 4,595 Views / 3 Replies  
*facepalm* thank you.... that was too easy :)
Posted by canadave, on Mar 18, 2013 at 07:03 AM, in iPhone, iPad & iPod
remove iCloud email account from iPhone 4? 4,595 Views / 3 Replies  
Hi all,

I just got my first iPhone--an iPhone 4 (I know..."welcome to the 21st century, you're only still a couple of generations behind"...lol).

When I click to enter the Mail app on my...
Posted by canadave, on Mar 17, 2013 at 09:54 PM, in iPhone, iPad & iPod
ahhh, okay, that makes sense, thanks. So really... 588 Views / 7 Replies  
ahhh, okay, that makes sense, thanks. So really the issue is one of semantics. I wonder why they don't simply say "Capacity: 32GB" for the iPad, and just put "System Files: 4GB" somewhere?

Oh...
Posted by canadave, on Aug 8, 2012 at 06:19 PM, in iPhone, iPad & iPod
Yes, it's synced, but the 4GB is not "Other". It... 588 Views / 7 Replies  
Yes, it's synced, but the 4GB is not "Other". It says "Capacity: 27.96GB". I interpret that to mean that that's the full size of the SSD on the iPad, regardless of what else is on it.

As I said...
Posted by canadave, on Aug 8, 2012 at 02:23 PM, in iPhone, iPad & iPod
when does 32 = 27.96? 588 Views / 7 Replies  
Answer: when it's your 32GB iPad, apparently.

I just noticed in iTunes that on the Summary page, my "32GB" iPad 3 has a capacity listed as 27.96GB. Now, I'm fully aware of the issue of rounding...
Posted by canadave, on Aug 8, 2012 at 01:54 PM, in iPhone, iPad & iPod
Nope, I didn't do it that way...I installed the... 291 Views / 2 Replies  
Nope, I didn't do it that way...I installed the OS, then manually retrieved a few things from the TM backup.
Posted by canadave, on Aug 8, 2012 at 01:38 PM, in Mac OS X
incorporate newly formatted Macbook into existing Time Machine backup? 291 Views / 2 Replies  
I've been backing up my 10.7 Lion Macbook Pro to my NAS using Time Machine for quite a while now. The other day, I wiped out my Macbook and installed a fresh copy of 10.8 Mountain Lion, and restored...
Posted by canadave, on Aug 8, 2012 at 11:22 AM, in Mac OS X
Yes, I do unfortunately (and yes, I'm aware of... 526 Views / 3 Replies  
Yes, I do unfortunately (and yes, I'm aware of the IDLE spec). That was why I was confused...then again, I also tried it in Outlook 2011 for Mac, and had the same problem. So as you say, it may...
Posted by canadave, on Apr 7, 2012 at 09:15 AM, in Applications
Mac Mail and IMAP receive schedule? 526 Views / 3 Replies  
Can anyone explain how IMAP is supposed to work in terms of its receive schedule?

I have IMAP set up for my Gmail and Zoho accounts. In Mail, I have my receive schedule set to "every 5 minutes". ...
Posted by canadave, on Apr 6, 2012 at 09:35 AM, in Applications
Hi, sorry I haven't responded to this in a while,... 2,345 Views / 19 Replies  
Hi, sorry I haven't responded to this in a while, got busy IRL.

I don't think the Lion screen sharing logic speculated upon here is correct. At least, 2a isn't, because it additionally requires...
Posted by canadave, on Jan 11, 2012 at 01:05 PM, in Mac OS X
I don't understand why that would be so. In Snow... 2,345 Views / 19 Replies  
I don't understand why that would be so. In Snow Leopard, my wife could be logged in as her own ID down on the iMac, and I could connect to her screen via Screen Sharing while logged in as myself on...
Posted by canadave, on Jan 4, 2012 at 08:45 PM, in Mac OS X
I understand that...I'm asking whether there's a... 2,345 Views / 19 Replies  
I understand that...I'm asking whether there's a way to simply log in to the currently active user, or at least disable the requirement that the logged in user manually verify the incoming...
Posted by canadave, on Jan 3, 2012 at 11:02 AM, in Mac OS X
any way to disable Lion screen sharing login requirement? 2,345 Views / 19 Replies  
My wife and I have separate accounts on our iMac. I often have need to access the iMac's screen from my Macbook Pro--sometimes to access something on my screen, sometimes to access something on her...
Posted by canadave, on Jan 2, 2012 at 06:34 PM, in Mac OS X
iMac disappearing from Finder 379 Views / 1 Replies  
I have a small LAN with a 2008 Macbook Pro and a new 2011 iMac. Both are up to date with Lion, and both connect wirelessly to the network.

On the Macbook Pro, in Finder, I can see the iMac. ...
Posted by canadave, on Dec 6, 2011 at 07:42 PM, in Mac Desktops
wrong L3 cache amount on 2011 iMac? 617 Views / 2 Replies  
Hi folks, got a question here. I'm looking at ordering this:
Refurbished iMac 27-inch 3.4GHz Quad-Core Intel Core i7 - Apple Store (Canada) (http://store.apple.com/ca/product/FD063LL/A)

Now, on...
Posted by canadave, on Nov 20, 2011 at 11:56 AM, in Mac Desktops
Thanks. I thought I'd read something somewhere... 736 Views / 4 Replies  
Thanks. I thought I'd read something somewhere about some freezing problems with the 2010 models. But I guess if the 2011 config is superior, I should be looking at that anyway.
Posted by canadave, on Sep 6, 2011 at 02:06 PM, in Mac Notebooks
which version of Macbook Pro 17" to buy? 736 Views / 4 Replies  
Hey all,

I'm ready to buy a 17" Macbook Pro to replace my older Mac laptop. I'm planning on buying a refurb from the Apple Store.

I see there's some Apr 2010 ones and some that were released...
Posted by canadave, on Sep 6, 2011 at 01:28 PM, in Mac Notebooks
......and, a week after I first mentioned it, the... 2,877 Views / 37 Replies  
......and, a week after I first mentioned it, the Google logo is now back to its normal transparent self. The universe is once again orbiting correctly on its axis ;)
Posted by canadave, on Aug 5, 2011 at 07:31 PM, in MacNN Lounge
No, I didn't :) But feel free! My Google... 2,877 Views / 37 Replies  
No, I didn't :) But feel free!

My Google Canada logo today still has the coloured rectangle I mentioned in this thread, but it's there.
Posted by canadave, on Jul 28, 2011 at 04:59 PM, in MacNN Lounge
hahaha...great idea! 2,877 Views / 37 Replies  
hahaha...great idea!
Posted by canadave, on Jul 27, 2011 at 01:31 PM, in MacNN Lounge
Agreed....but, at Google? On their main, #1,... 2,877 Views / 37 Replies  
Agreed....but, at Google? On their main, #1, default, logo? Someone clicked "sorta whitish" in the colour wheel in photoshop rather than making sure it was #FFFFFF and 255,255,255? :eek: Yikes. If...
Posted by canadave, on Jul 27, 2011 at 01:03 PM, in MacNN Lounge
No, you're correct--the https://google.com logo... 2,877 Views / 37 Replies  
No, you're correct--the https://google.com logo is pure white, no rectangle--the rectangle is quite evident to me when it's present, so I'd notice it if it were there.

Going on Day 3 now...anyone...
Posted by canadave, on Jul 27, 2011 at 06:39 AM, in MacNN Lounge
It's funny you mention that, since I first... 2,877 Views / 37 Replies  
It's funny you mention that, since I first noticed it in the wake of their "mobile" animated logo a few days ago. When they went back to their standard logo the day afterward, that's when I first...
Posted by canadave, on Jul 26, 2011 at 11:43 PM, in MacNN Lounge
Bizarre, eh? I'm frankly astonished (assuming... 2,877 Views / 37 Replies  
Bizarre, eh? I'm frankly astonished (assuming it's a mistake) that this mistake has gone unnoticed at Google for this long. The logo on the website is one of THE most important things at the...
Posted by canadave, on Jul 26, 2011 at 10:15 PM, in MacNN Lounge
hehe, actually I'm nearsighted and wear glasses,... 2,877 Views / 37 Replies  
hehe, actually I'm nearsighted and wear glasses, but thanks :) I guess they must be good glasses!

The fact that it IS so hard to notice is what makes me think Google might've actually...
Posted by canadave, on Jul 26, 2011 at 03:37 PM, in MacNN Lounge
I tend to go to the actual Google page quite a... 2,877 Views / 37 Replies  
I tend to go to the actual Google page quite a bit. I guess part of it is habit (I'm so used to doing that from the time before tabs and dedicated search fields became de rigeur in browsers), and...
Posted by canadave, on Jul 26, 2011 at 12:49 PM, in MacNN Lounge
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