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You are here: MacNN Forums > Community > MacNN Lounge > Can't make my ViciDial call using my SIP Trunk

Can't make my ViciDial call using my SIP Trunk
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Earl Fox
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Join Date: Dec 2012
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Dec 9, 2012, 07:31 AM
 
Code:
== Manager 'sendcron' logged on from 127.0.0.1 -- Executing [8600051@default:1] MeetMe("Local/8600051@default-533e,2", "8600051|F") in new stack > Channel Local / 8600051@default533e,1 was answered == Starting Local/8600051@default-8308,1 at default,73472353197,1 failed so falling back to exten 's' == Starting Local/8600051@default-8308,1 at default,s,1 still failed so falling back to context 'default' -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-8308,1 -- Executing [i@default:1] Playback("Local", "invalid") in new stack Unexpected control subclass -1 Auto fallthrough channel status is unknown
I am sorry this is not a valid extension. Please try again

Account Entry for SIP Phone:
Code:
[ufanet] type=peer secret=06321789 username=15999 host=sip.ufanet.ru fromuser=15999 fromdomain=sip.ufanet.ru canreinvite=yes insecure=invite nat=yes context=default allow=all callerid=15968 usereqphone=no useclientcode=yes auth=md5
(don't remove anything - passwords aren't real)

Dialplan Entry:
Code:
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) exten => _91NXXNXXXXXX,2,Dial(15999:[email protected]:5060/${EXTEN:2},,tTor) exten => _91NXXNXXXXXX,3,Hangup
As I already mentioned, I'm using preload iso vicibox, and trying to setup my outbound campaign first time. I already went through many obstacles, and this is another obstacle - now I'm in agent web client interface, and doesn't matter whether I load leads or I try to manual dial - I get that automated voice response: "I am sorry this is not a valid extension. Please try again"

Also I don't hear any "you are the only one in this conference" which I used to hear when I worked as a telemarketer, but I'm able to hear the system sounds when I try to call and when I hang-up

Here's my sip show peers output:
Code:
Name/username Host Dyn Nat ACL Port Status gs102/gs102 (unspecified) D N 0 UNKNOWN 2165/2165 192.168.0.3 D N 33765 OK (3 ms) - my local Zoiper connection ufanet/15999 81.30.206.222 D N 5060 OK (11 ms) - my VoIP provider 3 sip peers [Monitored: 2 online, 1 offline Unmonitored: 0 online, 0 offline]
I've already replaced "9" prefix in campaign page with "X" and tried different codes actually "7" or "8" (that's our Russian local codes) but as you see in the above asterisk log, the ph#ne accepted by asterisk correctly >

By the vicibox philosophy - can I setup the vicidial to work with the external SIP service without editing any asterisk config files. I mean do I need to configure any meetme manually in order to meet some configuration? All I need now is 1 agent seat to be setup for telemarketing calls - and I can't get it done for already 3 days. Please somebody, help!
     
design219
Professional Poster
Join Date: Oct 2004
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Dec 9, 2012, 08:05 AM
 
Can't wait to see where this goes.
__________________________________________________

My stupid iPhone game: Nesen Probe, it's rather old, annoying and pointless, but it's free.
Was free. Now it's gone. Never to be seen again.
Off to join its brother and sister apps that could not
keep up with the ever updating iOS. RIP Nesen Probe.
     
Waragainstsleep
Posting Junkie
Join Date: Mar 2004
Location: UK
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Dec 9, 2012, 09:16 AM
 
Did you post this on the wrong forum site?
I have plenty of more important things to do, if only I could bring myself to do them....
     
Earl Fox  (op)
Fresh-Faced Recruit
Join Date: Dec 2012
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Dec 9, 2012, 08:46 PM
 
Can't wait to see where this goes.
you can't imagine how I do too
     
   
 
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