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Can't make my ViciDial call using my SIP Trunk
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Fresh-Faced Recruit
Join Date: Dec 2012
Status:
Offline
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Code:
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [8600051@default:1] MeetMe("Local/8600051@default-533e,2", "8600051|F") in new stack
> Channel Local / 8600051@default533e,1 was answered
== Starting Local/8600051@default-8308,1 at default,73472353197,1 failed so falling back to exten 's'
== Starting Local/8600051@default-8308,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-8308,1
-- Executing [i@default:1] Playback("Local", "invalid") in new stack
Unexpected control subclass -1
Auto fallthrough channel status is unknown
I am sorry this is not a valid extension. Please try again
Account Entry for SIP Phone:
Code:
[ufanet]
type=peer
secret=06321789
username=15999
host=sip.ufanet.ru
fromuser=15999
fromdomain=sip.ufanet.ru
canreinvite=yes
insecure=invite
nat=yes
context=default
allow=all
callerid=15968
usereqphone=no
useclientcode=yes
auth=md5
(don't remove anything - passwords aren't real)
Dialplan Entry:
Code:
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(15999:[email protected]:5060/${EXTEN:2},,tTor)
exten => _91NXXNXXXXXX,3,Hangup
As I already mentioned, I'm using preload iso vicibox, and trying to setup my outbound campaign first time. I already went through many obstacles, and this is another obstacle - now I'm in agent web client interface, and doesn't matter whether I load leads or I try to manual dial - I get that automated voice response: "I am sorry this is not a valid extension. Please try again"
Also I don't hear any "you are the only one in this conference" which I used to hear when I worked as a telemarketer, but I'm able to hear the system sounds when I try to call and when I hang-up
Here's my sip show peers output:
Code:
Name/username Host Dyn Nat ACL Port Status
gs102/gs102 (unspecified) D N 0 UNKNOWN
2165/2165 192.168.0.3 D N 33765 OK (3 ms) - my local Zoiper connection
ufanet/15999 81.30.206.222 D N 5060 OK (11 ms) - my VoIP provider
3 sip peers [Monitored: 2 online, 1 offline Unmonitored: 0 online, 0 offline]
I've already replaced "9" prefix in campaign page with "X" and tried different codes actually "7" or "8" (that's our Russian local codes) but as you see in the above asterisk log, the ph#ne accepted by asterisk correctly >
By the vicibox philosophy - can I setup the vicidial to work with the external SIP service without editing any asterisk config files. I mean do I need to configure any meetme manually in order to meet some configuration? All I need now is 1 agent seat to be setup for telemarketing calls - and I can't get it done for already 3 days. Please somebody, help!
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Professional Poster
Join Date: Oct 2004
Status:
Offline
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Can't wait to see where this goes.
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__________________________________________________
My stupid iPhone game: Nesen Probe, it's rather old, annoying and pointless, but it's free.
Was free. Now it's gone. Never to be seen again.
Off to join its brother and sister apps that could not
keep up with the ever updating iOS. RIP Nesen Probe.
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Posting Junkie
Join Date: Mar 2004
Location: UK
Status:
Offline
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Did you post this on the wrong forum site?
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I have plenty of more important things to do, if only I could bring myself to do them....
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Fresh-Faced Recruit
Join Date: Dec 2012
Status:
Offline
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Can't wait to see where this goes.
you can't imagine how I do too
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