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clarkgoble · Jun 30, 2003, 12:32 PM

Aarrghhh!!!

Today was the day AT&T's cable modems switched to comcast. They'd had you download this "updater" that presumably was a collection of Applescripts for updating Mail.

So I ran it this morning.

First off it doesn't properly update the name in your preferences. Those of you having problems change the name (i.e. [email protected] to just clark.goble) It also screws up your password. So I hope you wrote it down somewhere. If you are like me you don't type that password much so when you have to re-enter it...

(I finally guessed it)

Now I'm getting about 10 copies of every email sent to me the past week and a half!

Damn Comcast. How hard was it to test this stuff?

Anyway, I got things working for those of you having similar problems with Comcast's AT&T updater for OSX.

starman · 01:42 PM

www.dslreports.com

Don't trust Comcast's software.

Mike

djjava · Jun 30, 2003, 01:03 PM

Originally posted by starman:
www.dlsreports.com

Don't trust Comcast's software.

Mike

this is a good example why you should search for previous threads. I asked this questiona bout installing this "transition wizard" by comcast, but i already knew the answer, it ain't gonna do anything that you couldn't do yourself. it's really for people that don't know any better.

clarkgoble · 01:33 PM

That link went to some porn site. Was it supposed to?

BTW - the prior comcast threads were from more than a year ago and didn't deal with AT&T -> Comcast.

milf · Jun 30, 2003, 01:37 PM

That link went to some porn site. Was it supposed to?

I think starman wanted dslreports.com instead.

starman · Jun 30, 2003, 01:42 PM

Crap. Sorry. Fixed the original post.

Mike

mrtew · Jun 30, 2003, 03:08 PM

Originally posted by djjava:
...about installing this "transition wizard" by comcast... it ain't gonna do anything that you couldn't do yourself. it's really for people that don't know any better.

I feel for you guys.... I was forced over to comcast about a year ago... what a nightmare. For about a week you have no idea if your prefs are messed up or if it's the server or the cables or their prefes or your modem or what. All the modems here had to be replaced to operate with the new network and no one knew whether to buy one or rent Comcast's etc. There is hope though..... within two weeks everything was fine and has been perfect ever since. I definitely wouldn't run their software though... just update your own settings.

jonn804 · Jun 30, 2003, 03:50 PM

I had no major issues with the transition. Mail did forget my password and homepage was reset to Comcast.net (which crashes Safari every time). No, no major issues.

djjava · Jun 30, 2003, 05:22 PM

Originally posted by clarkgoble:
BTW - the prior comcast threads were from more than a year ago and didn't deal with AT&T -> Comcast.

http://forums.macnn.com/showthread.p...hreadid=159291

jessejlt · Jun 30, 2003, 07:06 PM

Hmm, I'm on AT&T, and Comcast just recently moved into our area as well. I'm sticking with AT&T atm, but I wouldn't hesitate to switch to Comcast if need be. Why they hell are you guys installing software for a cable connection to begin with? AT&T wanted me to do the same damn thing, but I never bothered. The network configuration is near zero, I'm confused as to why anyone would install such software.
jesse ;-)

vmpaul · Jun 30, 2003, 08:41 PM

Did the switch today as well. No problem so far.

I refused to download the 'Wizard' (too Microsoft-y for me!). I just changed the specs by myself.

Unless I missed something it's only the incoming & outgoing mail server, news groups and the e-mail address that needed to be changed.

Uncle Skeleton · Jun 30, 2003, 09:10 PM

yeah I changed it by hand as well. the only thing that bothers me is that they keep saying that the wizard (a) changes your settings and (b) activates forwarding of your old email. I can't imagine what the wizard would do to effect part (b), short of calling home, but I hope it's all talk, since for windows users who don't use Outlook Express they seem to recommend the manual route, and make no mention of forwarding. Anyone know for sure?

d0ubled0wn · Jun 30, 2003, 09:46 PM

The only prob I had was it screwed up the Description of my account in the prefs. It forgot my password too, no biggie. That's something that you should always keep track of anyways.

vmpaul · Jun 30, 2003, 09:53 PM

Good point about the forwarding. Can't imagine it isn't done automatically. I tried going to my ATTBI mail account on the web and I couldn't even reach it anymore. Completely taken over by Comcast.

I just sent a message from a hotmail account to my old e-mail address and it forwarded to the new comcast one. I guess that answers that.

Mike S. · Jun 30, 2003, 10:14 PM

Despite the almost weekly nagging I refused to use their "wizard" becuase I don't trust some yahoo working at an ISP to automate anything on my computer, espcially when they're calling the thing a "wizard" on a Mac; they could have at least took the time to do a minor bit of research to determine that such a thing should be called a transition assistant on a Macintosh but then I wouldn't expect any sort of thing from said ISP tech yahoos.

I simply waited and got the info from the web site, it was just smtp, pop and news server address changes afterall.

On the username, it seems to me that they added a secondary account with a new name and not deleted my primary with the name I've been using.

Everything appears to be working normally now.

RGB · Jul 1, 2003, 07:54 PM

My dad used AT&Ts webmail to access his email from work, but cannot log into the Comcast webmail with his old user name and password... anyone know how he can get to his email?

vmpaul · Jul 1, 2003, 08:37 PM

Just the opposite with me. I couldn't get into the ATT site.

mishap · Jul 1, 2003, 08:53 PM

I just found out today that Comcast members get 1 GB free access per month on giganews (newsgroup service). uhm.....Good retention there.

Nice.

IonCable · Jul 3, 2003, 02:29 PM

Anyone got Comcast email to work with OS X mail app. I got everything set correctly, or so I thought. But mail sends my user name, password, then states that it is fetching mail but nothing happens. Can someone who has it working tell me their settings, please.

vmpaul · Jul 3, 2003, 03:16 PM

Originally posted by IonCable:
Anyone got Comcast email to work with OS X mail app. I got everything set correctly, or so I thought. But mail sends my user name, password, then states that it is fetching mail but nothing happens. Can someone who has it working tell me their settings, please.

POP3 (Incoming Mail) Server: mail.comcast.net
SMTP (Outgoing Mail) Server: smtp.comcast.net
Your E-Mail address: [email protected]

This did it for me. (Ignore the link. I couldn't get it to go away)

clarkgoble · Jul 3, 2003, 09:06 PM

It's weird though as I am not getting any mail out with smtp.comcast.net as my outgoing mail server.

clarkgoble · Jul 3, 2003, 10:04 PM

Whoops. Never mind. It was my firewall.

djjava · Jul 4, 2003, 03:17 PM

Originally posted by RGB:
My dad used AT&Ts webmail to access his email from work, but cannot log into the Comcast webmail with his old user name and password... anyone know how he can get to his email?

check old e-mails (if possible), you username may have changed, and they likely sent you an e-mail saying wht your new username is.

djjava · Jul 4, 2003, 03:18 PM

Originally posted by vmpaul:
POP3 (Incoming Mail) Server: mail.comcast.net
SMTP (Outgoing Mail) Server: smtp.comcast.net
Your E-Mail address: [email protected]

This did it for me. (Ignore the link. I couldn't get it to go away)

in addition, your login ID is not just youruserid, it's [email protected]