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Superdrive not recognized, CD-ROM stuck - please help!!
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Fresh-Faced Recruit
Join Date: Jun 2005
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Offline
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Dear all,
I have got a serious problem with a 15'' Powerbook, latest release, with Superdrive. On Friday, I insertet a CD, which is not recognized (=does not appear on desktop), and I cannot eject it.
I tried all sorts of things (booting with mouse key/eject key, "eject cd" from open firmware, resetting parameter ram...). On startup, the SuperDrive spins (you can hear the noise), but after 10 to 20 seconds it appears dead.
Moreover, I noticed that Apples System Profiler in its ATA-section just displays ATA-6-Bus, which is the HD. ATA-3-Bus, which would be the superdrive, does not show up.
I would very deeply appreciate any hints/suggestions which do not include to send the PB back to Apple (I've got HealthCare, but need the PB daily)...
Thank you in advance for any help.
Best wishes,
Peter
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Posting Junkie
Join Date: Mar 2004
Location: MacNN database error. Please refresh your browser.
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Try holding the PB at an angle so that the CD slot is pointing downward. Restart and give it a slight (emphasis on slight) shake once or twice and see if the CD comes out.
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Fresh-Faced Recruit
Join Date: Jun 2005
Status:
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Thanks for that quick suggestion. I tried it twice without success... Superdrive starts to spin, stops to spin, and PB boots normally.
Pit
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Fresh-Faced Recruit
Join Date: Jun 2005
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ps... its me again... my gut-feeling would be that if PB recognizes the SuperDrive again, the eject-key would work... So, is there any way to reinstall a driver? Where would I get one? Would it be worth opening the PB and take a look? Maybe something disconnected...
ps, I am running OS10.3.9 (latest update) and have not installed any strange software before that happened.
Pit
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Dedicated MacNNer
Join Date: Aug 2002
Location: Madison, WI USA
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Originally Posted by pit99
ps... its me again... my gut-feeling would be that if PB recognizes the SuperDrive again, the eject-key would work... So, is there any way to reinstall a driver? Where would I get one? Would it be worth opening the PB and take a look? Maybe something disconnected...
ps, I am running OS10.3.9 (latest update) and have not installed any strange software before that happened.
Pit
This just happened with my notebook and I do not know what caused it but I just put in a Audio cd and then it did not recognize the disc and also the SD did not show up in ASP or anything. I am an aple authorized technician so I just opened up my 15 and replaced the SD because thats the only thing to do. Sorry man but you have to take your baby to a service center to get fixed.
Hope its under warranty!
Justin
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AlPB 15" Rev. C (1.5GHz) | 30GB 5G Apple iPod Video | SE S710a
Apple Certified Portable Technician, Apple Certified Desktop Technician, Apple Certified Help Desk Agent
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