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WTF is with iTunes?!
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the macimum
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Join Date: Sep 2005
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Apr 17, 2006, 10:18 AM
 
I like to buy my music using the shopping cart, when I add songs, it works fine and it doesnt show up, only the songs I have added show up in the Cart. Which is that way it's supposed to be. But when I download music from the cart, it selects random songs I have never even heard of, and only downloads half the songs I wanted, and the other half is random songs that cost me money. I don't use the cart for this reason, but I have wasted about 20-30 dollars purshasing random music due to this glitch..Is there any way to somehow return the music or to get the money back?

Thanks.
     
qnxde
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Join Date: Jul 2001
Location: Sydney, Australia
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Apr 17, 2006, 10:59 AM
 
Under the help menu, choose iTMS Service & Support and explain your problem to them, they can refund you etc if there's been any problems.

You can't eat all those hamburgers, you hear me you ridiculous man?
     
TETENAL
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Apr 17, 2006, 11:00 AM
 
To redownload incompletely downloaded songs select the Advanced->Check for Purchases… command in iTunes.

To get your money back you need to contact the iTunes customer service. In the iTunes Music store in the left column under Account click on Support.
     
jasong
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Join Date: Mar 2000
Location: Allston, MA, USA
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Apr 17, 2006, 01:15 PM
 
Wait a minute, you didn't complain about this the first time it happened? You tried buying music again?
-- Jason
     
the macimum  (op)
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Apr 17, 2006, 02:41 PM
 
The first time, it wasnt me using the computer, it was a friend on my account, and it was after the time it happened to me when i explained it to him, and he said that he forgot to tell me it happened.
     
TETENAL
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Apr 17, 2006, 04:59 PM
 
Originally Posted by the macimum
The first time, it wasnt me using the computer, it was a friend on my account
Change your password and don't tell it your friend. Maybe that will stop the purchase of random songs.
     
freudling
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Apr 17, 2006, 05:06 PM
 
Ah, I remember when iTunes was iTunes on OS 9.x. It was simple and good. Now it has bloated into something perhaps bigger than it was meant to be.
     
Jim Paradise
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Apr 17, 2006, 06:37 PM
 
Originally Posted by freudling
Ah, I remember when iTunes was iTunes on OS 9.x. It was simple and good. Now it has bloated into something perhaps bigger than it was meant to be.
And there's still no way to make two mp3s play together without either having a slight space between them or crossfading slightly.
     
PurpleGiant
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Apr 17, 2006, 08:17 PM
 
Originally Posted by TETENAL
Change your password and don't tell it your friend. Maybe that will stop the purchase of random songs.
Winner.
     
Gordio
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Apr 17, 2006, 09:49 PM
 
Originally Posted by PurpleGiant
Winner.
exactly what i was thinking. mystery solved
     
   
 
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