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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > iPhone 3Gs Delivery Exception Status

iPhone 3Gs Delivery Exception Status
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dpicardi
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Jun 17, 2009, 09:34 AM
 
Anyone else getting this? I pre-ordered my iPhone through Apple the day after the annoucement.

I assume they are holding it because it was on schedule to deliver the 18th, a day early. But I wanted to check if others have the issue...check your tracking info and let me know please.

Here is mine:

LOUISVILLE,
KY, US 06/17/2009 5:36 A.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED
06/17/2009 4:04 A.M. THE PACKAGE IS BEING HELD FOR FUTURE DELIVERY. UPS WILL ATTEMPT DELIVERY ON THE DATE REQUESTED
06/17/2009 2:06 A.M. ARRIVAL SCAN
06/17/2009 2:03 A.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED
ANCHORAGE,
AK, US 06/16/2009 6:52 P.M. DEPARTURE SCAN
06/16/2009 1:48 P.M. ARRIVAL SCAN
CHEK LAP KOK,
HK 06/16/2009 11:14 P.M. ORIGIN SCAN
06/16/2009 7:49 P.M. DEPARTURE SCAN
SHENZHEN,
CN 06/16/2009 12:06 A.M. ORIGIN SCAN
CN 06/16/2009 1:16 A.M. BILLING INFORMATION RECEIVED
     
Mrjinglesusa
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Jun 17, 2009, 09:45 AM
 
Originally Posted by dpicardi View Post
Anyone else getting this? I pre-ordered my iPhone through Apple the day after the annoucement.

I assume they are holding it because it was on schedule to deliver the 18th, a day early. But I wanted to check if others have the issue...check your tracking info and let me know please.

Here is mine:

LOUISVILLE,
KY, US 06/17/2009 5:36 A.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED
06/17/2009 4:04 A.M. THE PACKAGE IS BEING HELD FOR FUTURE DELIVERY. UPS WILL ATTEMPT DELIVERY ON THE DATE REQUESTED
06/17/2009 2:06 A.M. ARRIVAL SCAN
06/17/2009 2:03 A.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED
ANCHORAGE,
AK, US 06/16/2009 6:52 P.M. DEPARTURE SCAN
06/16/2009 1:48 P.M. ARRIVAL SCAN
CHEK LAP KOK,
HK 06/16/2009 11:14 P.M. ORIGIN SCAN
06/16/2009 7:49 P.M. DEPARTURE SCAN
SHENZHEN,
CN 06/16/2009 12:06 A.M. ORIGIN SCAN
CN 06/16/2009 1:16 A.M. BILLING INFORMATION RECEIVED

Don't panic. Apple told the carrier to not deliver until the 19th that's all. Everyone's 3GS that has shipped will be delivered on the 19th - per Apple's instructions to the carrier.
     
ghporter
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Jun 17, 2009, 09:48 AM
 
Mine is going to be delivered at my AT&T store. Here's my tracking:


Type: Package
Status:
In Transit - On Time
Scheduled Delivery: 06/18/2009
Shipped To: SAN ANTONIO, TX, US
Shipped/Billed On: 06/17/2009
Service: NEXT DAY AIR SAVER
Weight: 1.00 Lb

DALLAS/FT. WORTH A/P, TX, US 06/17/2009 12:56 A.M. ORIGIN SCAN
US 06/17/2009 7:12 P.M. BILLING INFORMATION RECEIVED

Obviously there's a major difference in how AT&T is getting their phones. However, I'm taking this as meaning that my preorder WILL be fulfilled on Friday, so I'm still happy about it.

Glenn -----OTR/L, MOT, Tx
     
dmcnickle
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Jun 17, 2009, 09:49 AM
 
That is what happened to mine. It was scheduled for delivery today and then the exception was put on to hold delivery until Friday.
     
lisantica
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Jun 17, 2009, 10:57 AM
 
dpicardi,
I got the same message as you and I ordered through Apple the day of the announcement.
     
scaught
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Jun 17, 2009, 01:52 PM
 
This is crap. I ordered mine the day of the announcement and mine still says "prepared for shipment". I also got an email that says 'We want to assure you that your iPhone 3G S will deliver on June 19th.'

ohwell.
     
ghporter
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Jun 17, 2009, 06:29 PM
 
Originally Posted by scaught View Post
This is crap. I ordered mine the day of the announcement and mine still says "prepared for shipment". I also got an email that says 'We want to assure you that your iPhone 3G S will deliver on June 19th.'

ohwell.
At least it shows that Apple knows about the scary message...which should be a very good thing for you.

Glenn -----OTR/L, MOT, Tx
     
scaught
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Jun 17, 2009, 08:14 PM
 
Well. I got that email when the website still said "order placed" or something. It changed to "prepared for shipment" after that. blabla. We'll see what happens.
     
Andrew88088
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Jun 18, 2009, 12:25 AM
 
I'm still at "Prepared for shipment." Makes me a little nervous.

I'm fully prepared to go stand in line on Friday morning and get one, just in case it doesn't arrive. And then return one if it does show up. Does that make me crazy? haha
     
jasbur
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Jun 18, 2009, 06:46 AM
 
6:43AM and mine is still "prepared for shipment"
if this thing is coming from China, I think I may be out of luck for the 19th.
     
Andrew88088
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Jun 18, 2009, 07:54 AM
 
That's exactly what I'm thinking. I'm still stuck at "Prepared for Shipment" and have yet to be charged for it.
I don't see how it can possibly get from China to Ohio by tomorrow. I'm calling Apple today. I ordered on the 10th so I figured mine would've shipped by now; especially since it seems a lot of people who ordered after that have received tracking numbers and such.
     
ghporter
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Jun 18, 2009, 07:56 AM
 
My phone, to be picked up at my local AT&T store, shows as being here in San Antonio as of very early this morning. I think everyone who's stressing over their phone's tracking information will be pleased tomorrow...

Why there are "exceptions," I really can't say, but I think it would behoove Apple to at least contact purchasers and tell them "this is why you got some screwy sounding tracking information..." Scaring customers is a Bad Thing.

Glenn -----OTR/L, MOT, Tx
     
Andrew88088
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Jun 18, 2009, 09:00 AM
 
I just received my shipping notification email finally!
     
scaught
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Jun 18, 2009, 09:06 AM
 
I got my shipment notification too.

Check the fedex tracking if you were late to it like me, and I assume Andrew88088. Mine shows it's coming from Memphis, TN. I am surprised to see it not coming from China, but logistically it makes sense.
     
ghporter
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Jun 18, 2009, 05:51 PM
 
I just got an email from AT&T telling me that my phone is in and that I can pick it up starting tomorrow.

Glenn -----OTR/L, MOT, Tx
     
Andrew88088
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Jun 18, 2009, 10:24 PM
 
Yeah, mine is coming from Memphis as well. They really had me on edge there for a bit, not knowing what was going on! haha
     
scaught
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Jun 19, 2009, 11:49 AM
 
Mine is on a truck from the nearby fedex facility...I'm not home. Boo.
     
   
 
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