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Latest security update kills Entourage X
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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Last night before I went to bed, I downloaded the update. When I got up this morning, Entourage had quit. No error message or warning. The update was prompting me to restart so I did. Launch Entourage, quits gracefully (no warning whatsoever) after about 10 seconds. Repair permissions, restart, no difference. Trash Entourage prefs, no difference.
Anyone else having a similar problem?
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Senior User
Join Date: Apr 2002
Status:
Offline
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Originally posted by Gankdawg:
Last night before I went to bed, I downloaded the update. When I got up this morning, Entourage had quit. No error message or warning. The update was prompting me to restart so I did. Launch Entourage, quits gracefully (no warning whatsoever) after about 10 seconds. Repair permissions, restart, no difference. Trash Entourage prefs, no difference.
Anyone else having a similar problem?
No problem here. Are you updated to office 10.1.5? Try rebuilding the Entourage database by holding the option key as you launch Entourage.
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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Originally posted by ChrisF:
No problem here. Are you updated to office 10.1.5? Try rebuilding the Entourage database by holding the option key as you launch Entourage.
I updated when it the update came out. And I tried rebuilding the database already but no luck. I also trashed the prefs but no luck.
Entourage seems to work fine on my secondary machine but I didn't apply the security update to it.
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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Figured it out. I launched Entourage and immediately switched to the Progress box. It was trying to download a message with alot of pictures in it (only 952K though) and it was quitting at various stages of the download. Went into my webmail, deleted all of my messages and tried again. Entourage was still trying to get the large email.
Chatted with my ISP and asked them to delete everything out of my account. The guy did so, and Entourage is working fine again. Go figure. For whatever reason, Entourage just didn't like that message and couldn't figure out what to do so it just gave up.
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