[Ry�kan]

When I delete e-mail messages, they just disappear. The trash folder remains empty. This happens if I hit the delete button, or the delete key on the keyboard, or right-click and move to trash. . .all the same. The mail just disappears.

Any ideas, anyone?

I've been through the Mail-Preferences-Accounts settings . . . that's not it. We've got the right options selected.

Thanks,

[Dalgo]

In mail, got to preferences, click on Accounts and then on special mailboxes. You will notice that there is a checkbox labeled: "Move deleted messages to trash mailbox." If you do not check that box then mail will erase your messages immediately, i.e. they will never go into your trash box.

[Ry�kan]

I'm happy to report I figured it out. It was my Mom's G-4 iMac, and I don't know how it happened, but she was missing the "deleted messages.mbox" file, which is located in the user (name) - Library - Mail folder. I replaced the file with one copied from a working iBook, and -- presto.

Thanks for your help. I'd already known about the "Preferences, Accounts. . .etc." settings. We had been frustrated because we tried that a bunch of times, with no luck.

Anyway, my Mom's amazed I fixed her problem.