[romeosc]

.... I have had Safeware insurance on my Powerbooks for years and they have always been great!

But ..... I sent in my TiPb 500 with a broke hinge from a drop and they were replacing screen as promised, but when I checked on status today, they told me after Apple replaced screen they discovered battery would not hold a charge so they were sending me a new battery as well!

Now that is a great company!

[osxisfun]

i don't get it. did you send your pb to safeware? or apple?

[romeosc]

Originally posted by osxisfun:
i don't get it. did you send your pb to safeware? or apple?

Safeware sends a pre addressed box to ship and they take care of inspection and rest ... about 5-7 days.


The last time I had a problem with an Ibook, they just told me to get it repaired at local Apple store and send bill. I actually received check before Apple charged my card!

[osxisfun]

wow. that's great!

is there a special side rider for a laptop or does it get covered just like their regular computer coverage..

?

[PeterKG]

Originally posted by romeosc:
Safeware sends a pre addressed box to ship and they take care of inspection and rest ... about 5-7 days.


The last time I had a problem with an Ibook, they just told me to get it repaired at local Apple store and send bill. I actually received check before Apple charged my card!

Do yu have a link for Safeware?

[osxisfun]

Originally posted by PeterKG:
Do yu have a link for Safeware?

I tihnk this is it.

http://www.safeware.com/

[israces]

I'll second the safeware recommendation. For the money, it looks like the best coverage around. I'd say that if you have Applecare and Safeware then you are pretty much bulletproof.

[romeosc]

Originally posted by israces:
I'll second the safeware recommendation. For the money, it looks like the best coverage around. I'd say that if you have Applecare and Safeware then you are pretty much bulletproof.

I agree! Safeware is more valuable than Applecare.... it covers accidental damage, theft, pet problems, drink spillage etc

Most Apple problems covered under Applecare would be covered by Safeware except manufacturoring defects.

Quotes are free on website .... I am on the road 200 or more days a year.... and things happen. Power cords tripped over, lightning, etc..... I wish they would give me a commision or a credit for every person I have convinced to buy.....

[syncman]

Does ne1 know if there is a uk equivalent to safeware?

[romeosc]

Safeware covers travel abroad and is available in Canada, I don't know if you can buy from UK.....

[Elektrix]

OK, I put in a quote for a $1500 PowerBook, and it gave me $90. Now, is this $90 a year, or $90 and it's fully covered for as long as you have the laptop?

It sounds like a great deal.

-Elektrix

[Goatbert]

Originally posted by Elektrix:
OK, I put in a quote for a $1500 PowerBook, and it gave me $90. Now, is this $90 a year, or $90 and it's fully covered for as long as you have the laptop?

It sounds like a great deal.

-Elektrix

Well, when I put in my CC# is told me that if I paid with CC the number would be stored and the policy auto renewed, so my assumption is it is yearly. Still, well worth the peace of mind.

-Jeff

[flypenfly]

For theft, do they need a police report or anything else?

[romeosc]

Originally posted by flypenfly:
For theft, do they need a police report or anything else?

Yes, just like any insurance report.... to help prevent fraud!