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Printer stopped working after upgrade
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Dedicated MacNNer
Join Date: Aug 2004
Location: Phoenix
Status:
Offline
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I finally got around to upgrading to Snow Leopard. Did a clean install and all my software etc worked like a charm right from the start... except one, my printer. I thought, no problem. Go onto the Epson site, get the new drivers and I'm good to go. Nada. I downloaded and installed the driver that said for 10.6.X and nothing. Printer didn't work. They have a "combo" pkg that says for 10.5.x and 10.6.x. Again, nothing.
Does anyone know what I need to do to get this printer working again? I use this for my business and not having it working is critical. I have 10.6.5 installed on a Intel Mac Pro if that makes any difference.
Epson link: Epson Stylus Photo R1800, Drivers & Downloads - Technical Support - Epson America, Inc.
Thanks in advance for the help,
Lee
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2 X 2.8 Ghz Quad-Core Intel Xeon 4.5GB RAM, 30" Cinema Display
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Dedicated MacNNer
Join Date: Aug 2004
Location: Phoenix
Status:
Offline
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All the smart folks on this forum, doesn't anyone know how to solve this?
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2 X 2.8 Ghz Quad-Core Intel Xeon 4.5GB RAM, 30" Cinema Display
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Fresh-Faced Recruit
Join Date: Nov 2010
Status:
Offline
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Lee,
I have serious problems with the same printer when I upgraded to Snow Leopard; the ink doesn't print in full saturation everything is 'muted', and when I print in larger format paper, it shrinks it down to fit on 8 1/x 11.
Printing from Word, pages, exel, quark, illustrator, EVERY program...
Nothing works.
But the printer works fine if a friend plugs in their MBP which came preloaded with Snow Leopard.
hmmmmm
Can someone help US... P L E A S E !!!
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Moderator
Join Date: Aug 2001
Location: Nobletucky
Status:
Online
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It could be that you have older Epson files leftover from before you upgraded to SnowLeopard. It may be that you need to completely uninstall all Epson files, and then install only the latest stuff (I've seen this suggested for people having similar issues with HP printers, sooo...) Do you know if there is an uninstaller provided in any of those Epson downloads Lee33 links to?
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Dedicated MacNNer
Join Date: Aug 2004
Location: Phoenix
Status:
Offline
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Hey F1,
We could be out of luck. I was on Amazon looking for another printer this morning (incase all efforts failed at my R1800) and found another guy who posted a review of a printer I was looking at. He said he also had upgraded to 10.6 and his Epson CX 8400 stopped working and he could not solve the problem with drivers or anything. He finally just gave up and got a new printer.
Back to Amazon for me.
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Last edited by Lee33; Nov 19, 2010 at 05:08 PM.
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2 X 2.8 Ghz Quad-Core Intel Xeon 4.5GB RAM, 30" Cinema Display
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Mac Elite
Join Date: Jul 2003
Location: Washington state
Status:
Offline
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Originally Posted by Lee33
All the smart folks on this forum, doesn't anyone know how to solve this?
Gutenprint for Mac OS X
I never got the standard drivers to work with my old Epson. Try Gutenprint
sam
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Moderator Emeritus
Join Date: Apr 2001
Location: Wasilla, Alaska
Status:
Offline
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According to Apple, that printer should be supported by gutenprint, which is now updated via software update.
I would ctrl-click on the printer and choose "reset printing system". This will delete ALL your printers, so make sure you want to do this.. Then add the printer back in, and run software update to see if there are any epson or gutenprint updates.
Good luck.
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Fresh-Faced Recruit
Join Date: Nov 2010
Location: US
Status:
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Originally Posted by AKcrab
According to Apple, that printer should be supported by gutenprint, which is now updated via software update.
I would ctrl-click on the printer and choose "reset printing system". This will delete ALL your printers, so make sure you want to do this.. Then add the printer back in, and run software update to see if there are any epson or gutenprint updates.
Good luck.
I had the same problem. Crab is right when I reset printing system it deleted my printers. Reinstalling it did the trick. Make sure to update drivers after on the website.
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