Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Community > MacNN Lounge > Will a local Apple Store...

Will a local Apple Store...
Thread Tools
cjrivera
Professional Poster
Join Date: Aug 2001
Status: Offline
Reply With Quote
Feb 2, 2008, 05:40 PM
 
install a new/replacement into your MacBook Pro.

I figured since they were authorized dealers that it wouldn't void your warranty that way. How much do you think they would charge?
"It's weird the way 'finger puppets' sounds ok as a noun..."
     
slpdLoad
Mac Elite
Join Date: Jun 2006
Status: Offline
Reply With Quote
Feb 2, 2008, 05:49 PM
 
new/replacement what? They'll change your RAM and maybe Hard Drive if you like.
     
cjrivera  (op)
Professional Poster
Join Date: Aug 2001
Status: Offline
Reply With Quote
Feb 2, 2008, 05:53 PM
 
whoops... hard drive.

I had heard that they might not change your hard drive in a MBP.
"It's weird the way 'finger puppets' sounds ok as a noun..."
     
King Bob On The Cob
Mac Elite
Join Date: Apr 2002
Location: Illinois
Status: Offline
Reply With Quote
Feb 2, 2008, 06:19 PM
 
Originally Posted by cjrivera View Post
install a new/replacement into your MacBook Pro.

I figured since they were authorized dealers that it wouldn't void your warranty that way. How much do you think they would charge?
They have to have a Apple Authorized Repair Specialist there to replace stuff and not void the warranty.

It's quite expensive to get certified, so not all authorized dealers have them (Most Apple stores don't actually)
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Feb 2, 2008, 08:04 PM
 
This is the biggest problem I have with CompUSA closing-they supposedly did this sort of thing for about $30 (plus the drive if you bought it from them). Now I'll have to find out which of the local Authorized Repair Specialists in the area is affordable for this sort of thing.

Glenn -----OTR/L, MOT, Tx
     
GSixZero
Mac Elite
Join Date: Aug 2004
Location: Seattle, WA
Status: Offline
Reply With Quote
Feb 2, 2008, 09:59 PM
 
They don't do that at my Apple store... they can only install Apple parts and items.

ImpulseResponse
     
Oversoul
Senior User
Join Date: Aug 2006
Location: San Francisco, CA
Status: Offline
Reply With Quote
Feb 2, 2008, 10:24 PM
 
Swapping out your hard drive or replacing RAM in a MB/MBP isn't too difficult; you could probably do it on your own.
     
OldManMac
Addicted to MacNN
Join Date: Jul 2001
Location: I don't know anymore!
Status: Offline
Reply With Quote
Feb 2, 2008, 10:27 PM
 
They will not change out a hard drive or replace/upgrade ram on anything other than a current model machine, and then will only do it if you purchase Apple branded parts, which would be a service part. Obviously, it's much cheaper to do it yourself.
Why is there always money for war, but none for education?
     
cjrivera  (op)
Professional Poster
Join Date: Aug 2001
Status: Offline
Reply With Quote
Feb 2, 2008, 10:44 PM
 
Originally Posted by Oversoul View Post
Swapping out your hard drive or replacing RAM in a MB/MBP isn't too difficult; you could probably do it on your own.
The MB is easy. I thought replacing the MBP hd is harder and voids your warranty.
"It's weird the way 'finger puppets' sounds ok as a noun..."
     
64stang06
Mac Elite
Join Date: Aug 2007
Status: Offline
Reply With Quote
Feb 4, 2008, 10:34 AM
 
Originally Posted by cjrivera View Post
The MB is easy. I thought replacing the MBP hd is harder and voids your warranty.
Only if you break something in the process.
MacBook Pro 13" 2.8GHz Core i7/8GB RAM/750GB Hard Drive - Mac OS X 10.7.3
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Feb 4, 2008, 10:40 AM
 
Originally Posted by 64stang06 View Post
Only if you break something in the process.
It IS harder, and technically it does void your warranty (the drive in an MBP is not a "user servicable" part). If you do the job well, it wouldn't be noticed, so you might sneak it by.

Glenn -----OTR/L, MOT, Tx
     
dowNNshift
Dedicated MacNNer
Join Date: Nov 2001
Status: Offline
Reply With Quote
Feb 4, 2008, 07:19 PM
 
Nope... the Apple Stores won't install any 3rd party components to a Mac. In fact, the only thing they will install is the bloated-priced Apple RAM.

Check out the Apple Authorized Service Providers in your area. One of the biggest advantages we have is that we'll install 3rd party hard drives, RAM, even setup your BootCamp/VM. Apple Stores are VERY rigid as to what they will/won't do, as us AASP's will cater to your needs.

Apple's Link to the Service Provider Locator: Apple - Service Provider Locator
     
Kenneth
Addicted to MacNN
Join Date: Mar 1999
Location: Bellevue, WA
Status: Offline
Reply With Quote
Feb 5, 2008, 07:39 PM
 
I heard you can bring your own RAM/HDD, ask them to open it at the AppleStore (for a small fee); then you install the part on the spot.

Correct me if I was wrong.
     
dowNNshift
Dedicated MacNNer
Join Date: Nov 2001
Status: Offline
Reply With Quote
Feb 5, 2008, 07:51 PM
 
If an Apple Genius did that they'd be in big trouble.
Apple is big on the whole in-warranty, Apple blessed components only. Not to mention, Apple would have to support the 3rd party component installed if they knowingly condoned an upgrade like that.

If the machine is in-warranty it's very rigid -- however, out-of-warranty is a whole 'nother topic. If you brought in your 4 year old QuickSilver G4 and wanted upgraded RAM, Hard drive, or Optical Drive -- I have a whole plethora of good 3rd party options I can suggest.

The biggest factor is, once you work on someone's computer you have to support the repair after the fact. Apple warrants their work on Apple known-good parts -- unknown 3rd party parts are a crap-shoot and Apple doesn't want to accept responsibility for them.
     
OldManMac
Addicted to MacNN
Join Date: Jul 2001
Location: I don't know anymore!
Status: Offline
Reply With Quote
Feb 6, 2008, 12:06 AM
 
Originally Posted by Kenneth View Post
I heard you can bring your own RAM/HDD, ask them to open it at the AppleStore (for a small fee); then you install the part on the spot.

Correct me if I was wrong.
That is incorrect. As has already been pointed out, Apple will not do any work they can not guarantee. That's due to liability/legal issues.
Why is there always money for war, but none for education?
     
Kenneth
Addicted to MacNN
Join Date: Mar 1999
Location: Bellevue, WA
Status: Offline
Reply With Quote
Feb 6, 2008, 01:52 AM
 
Gotcha.
     
   
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 07:39 AM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,