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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > Facetime schmace time

Facetime schmace time
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Doc HM
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Jun 30, 2010, 08:22 AM
 
Having zero Luck with this so far. Both me and my wife have new IP4's and are both on O2. Currently we are both in the office connected via wifi but can't make face time work at all. Both phones just bleep away saying...connecting... there seems to be no way to actually take the call.

hmm

I see that the facetime button on the call screen has a ? in it too.
This space for Hire! Reasonable rates. Reach an audience of literally dozens!
     
kman42
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Jun 30, 2010, 09:37 AM
 
Try calling apples face time test line, 866 FACETIME, is the number I think.
     
imitchellg5
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Jun 30, 2010, 09:59 AM
 
It's 1-888-FACETIME
     
Cold Warrior
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Jun 30, 2010, 10:12 AM
 
A number of the reviews I've read say Facetime is problematic on business/corporate wifi, likely due to firewall and/or NAT configurations more common to business security setups.
     
-Q-
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Jun 30, 2010, 10:18 AM
 
To confirm what Cold Warrior says, a number of my friends on corporate networks here either can't get FaceTime to work or are required to log into their corporate VPN to make it work. Try calling Apple and if that doesn't work, I'm betting it is your workplace network settings.
     
::maroma::
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Jun 30, 2010, 11:58 AM
 
We tried it here in our corporate wifi network and it worked fine. Our network is horribly slow, so the video was a bit choppy, but it worked just fine.
     
mduell
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Jun 30, 2010, 12:50 PM
 
Originally Posted by Cold Warrior View Post
A number of the reviews I've read say Facetime is problematic on business/corporate wifi, likely due to firewall and/or NAT configurations more common to business security setups.
A wifi only service that doesn't work with NAT?
     
Cold Warrior
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Jun 30, 2010, 01:01 PM
 
To be fair to Apple, they are using a lot of techniques to ensure NAT traversal, such as STUN and TURN, but business setups may be doing more than a lot of consumer-side configs to kill this sort of network activity.
     
FireWire
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Jun 30, 2010, 02:20 PM
 
Calling the A-Team to the rescue!

STOP!! ... FACETIME!!

     
::maroma::
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Jun 30, 2010, 02:34 PM
 
Hah! Nice Facetime.

What tops off that image is the no signal in the upper left. Nice!
     
boy8cookie
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Jun 30, 2010, 02:38 PM
 
And it's not an iPhone 4...
     
FireWire
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Jun 30, 2010, 03:49 PM
 
Sorry, normally I pay attention to details but I did this at work with GIMP in two minutes and I didn't find a good picture of iPhone 4/facetime which was easily 'shoppable (odd angle)
     
-Q-
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Jun 30, 2010, 03:51 PM
 
Still, well played.
     
   
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