Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > Safari keeps crashing a lot on iOS 11.2

Safari keeps crashing a lot on iOS 11.2
Thread Tools
And.reg
The Mighty
Join Date: Feb 2004
Location: Well the sports issue was within arm's reach but they closed up shop and kicked me out. And I'm out of toilet paper.
Status: Offline
Reply With Quote
Feb 1, 2018, 09:54 AM
 
I have an iPhone SE 32 GB on Verizon, iCloud Safari switch on, but not iCloud Keychain. Ever since updating to iOS 11.2, Safari keeps crashing a lot. For instance, if I restart my phone and launch Safari with cellular off and WiFi on, Safari will crash with a minute. Actually it’s more of a freeze since the display will become unresponsive, and stay that way, until I press the Home button, then I can get touch controls back, relaunch Safari, and then wait 10 seconds before Safari window disappears and takes me back Home. So, I relaunch Safari, but it crashes again after about 5 minutes of browsing various webpages (doesn’t seem to matter what the webpages are, or if I am typing in a search engine, and doesn’t seem to matter if I have cerulean turned on). And sometimes it’s every 5 minutes that it spontaneously freezes. This has been going on for a month or two. Why is this happening, and how do I get this troubleshooted?
This one time, at Boot Camp, I stuck a flute up my PC.
     
subego
Clinically Insane
Join Date: Jun 2001
Location: Chicago, Bang! Bang!
Status: Offline
Reply With Quote
Feb 1, 2018, 03:58 PM
 
Not the best answer, but 11.3 is coming soon.
     
And.reg  (op)
The Mighty
Join Date: Feb 2004
Location: Well the sports issue was within arm's reach but they closed up shop and kicked me out. And I'm out of toilet paper.
Status: Offline
Reply With Quote
Feb 8, 2018, 07:34 PM
 
Well after meeting with a Verizon rep, being on the phone with their tech support for half an hour, and resetting my iPhone two different ways, we deduced that somehow, the Safari iOS cache was corrupted, and every few minutes, would peg the cache to my iCloud and get hung up on whatever it was that got corrupted (no idea what, probably some malicious website code from who knows where). I also noticed that, even after clearing my Safari iOS cache, the mobile version of Facebook would instantly crash Safari anyway. So far, I'm not very confident that the crash bug is remedied, but we've ruled out all other possibilities such as a total iOS failure or hardware defect. Still... one would think that after two months of Safari crashing, Safari would be smart enough to have a try/catch and eliminate the problem going forward.
This one time, at Boot Camp, I stuck a flute up my PC.
     
andi*pandi
Moderator
Join Date: Jun 2000
Location: inside 128, north of 90
Status: Offline
Reply With Quote
Feb 9, 2018, 12:26 PM
 
facebook app, or going to facebook in the browser?
     
And.reg  (op)
The Mighty
Join Date: Feb 2004
Location: Well the sports issue was within arm's reach but they closed up shop and kicked me out. And I'm out of toilet paper.
Status: Offline
Reply With Quote
Feb 9, 2018, 02:09 PM
 
No, the actual Safari browser. It didn't happen today, though.
This one time, at Boot Camp, I stuck a flute up my PC.
     
Spheric Harlot
Clinically Insane
Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
Status: Offline
Reply With Quote
Feb 10, 2018, 01:07 PM
 
Any plug-ins/ad-blockers/content suppressors installed?

I had terrible instability on iOS Safari for a while, until I deactivated one of my adblockers. All problems instantly went away.

I'm now using Adguard Pro, and everything is fine and stable. Facebook's mobile website still sucks complete donkey balls, but no. ****ing. Way. am I ever reinstalling the goddamn app.
     
And.reg  (op)
The Mighty
Join Date: Feb 2004
Location: Well the sports issue was within arm's reach but they closed up shop and kicked me out. And I'm out of toilet paper.
Status: Offline
Reply With Quote
Feb 13, 2018, 09:44 AM
 
No, I don’t have any iOS ad blocking that I know of.

Update: Even after repeatedly clearing Safari cache and data on iOS (like, every few days), Safari still keeps crashing spontaneously, but instead of locking up and freezing first, it’s just a spontaneous crash and immediately springboards me to the home screen.
This one time, at Boot Camp, I stuck a flute up my PC.
     
And.reg  (op)
The Mighty
Join Date: Feb 2004
Location: Well the sports issue was within arm's reach but they closed up shop and kicked me out. And I'm out of toilet paper.
Status: Offline
Reply With Quote
Feb 13, 2018, 01:21 PM
 
After speaking with a Verizon engineer again, he suggested that it’s one of the apps that I downloaded from iCloud that would be causing it. Since I have only 12 apps, that makes for a small test pool. I’ve deleted 10 of the 12 (keeping only MyVerizon and TheOthello paid version) and so far, Safari seems more stable. I have a suspicion that it was the Gmail app causing Safari to crash. But I still need to add Gmail app, see if the problem comes back, then remove Gmail app, and see if the problem is gone again, do this for a few cycles, and see if I can rule it out. More on this later.
This one time, at Boot Camp, I stuck a flute up my PC.
     
andi*pandi
Moderator
Join Date: Jun 2000
Location: inside 128, north of 90
Status: Offline
Reply With Quote
Feb 13, 2018, 02:38 PM
 
that would be interesting, if gmail were the culprit.
     
And.reg  (op)
The Mighty
Join Date: Feb 2004
Location: Well the sports issue was within arm's reach but they closed up shop and kicked me out. And I'm out of toilet paper.
Status: Offline
Reply With Quote
Feb 14, 2018, 10:48 AM
 
Here is an update. Seems that turning on Walmart App notifications is the culprit. I can have the app installed, as long as all notifications are turned off, Safari seems to remain stable and not crash for well over 5 minutes of normal web browsing. But if I go into Settings > Notifications and turn Walmart App notifications on (all switches on), Safari will spontaneously crash after a few minutes of normal browsing. The only way for me to remedy this problem is to turn notifications back off, to clear the memory, and then restart the phone. Then I can browse Safari without it crashing after 5 or so minutes. So, again, I can keep the Walmart App installed, I just need to keep its notifications turned off.
This one time, at Boot Camp, I stuck a flute up my PC.
     
andi*pandi
Moderator
Join Date: Jun 2000
Location: inside 128, north of 90
Status: Offline
Reply With Quote
Feb 14, 2018, 12:38 PM
 
brrrr, walmart app. It's harvesting your safari cache, or some other thing.
     
   
Thread Tools
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 12:32 AM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,