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Zapgenie crashes every time
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Mac Enthusiast
Join Date: Nov 2002
Location: Atlanta, GA
Status:
Offline
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I'm running Appzapper 1.5 on my MacBook pro (10.4.7). Appzapper works great, but when I try to run the zapgenie portion of the program, it crashes every time. It works on my other 'sandbox' account with admin privs (and the account I'm trying to use right now has admin privs as well). I've tried deleting all the preferences for the program and start over, but I get the same result every time.
Any thoughts? The problem is, if I run zapgenie on the other account, it will not delete the prefs in the main users' directory.
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Addicted to MacNN
Join Date: Oct 2002
Location: England | San Francisco
Status:
Offline
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checked drive permissions? (Disk Utility)
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we don't have time to stop for gas
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Mac Enthusiast
Join Date: Nov 2002
Location: Atlanta, GA
Status:
Offline
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yea, i did all that good stuff, and it still crashes every time, only on this account.
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Addicted to MacNN
Join Date: Oct 2002
Location: England | San Francisco
Status:
Offline
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weird, email their support - they're A*
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we don't have time to stop for gas
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Mac Enthusiast
Join Date: Nov 2002
Location: Atlanta, GA
Status:
Offline
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I sent them an email with the crash log, let's hope they reply the 2nd time around
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Mac Enthusiast
Join Date: Nov 2002
Location: Atlanta, GA
Status:
Offline
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So far, nothing from support. I haven't heard a peep from them yet. It's always frustrating when you buy a product from a developer and you get nothing back from them like that.
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