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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Zapgenie crashes every time

Zapgenie crashes every time
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wtmcgee
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Aug 22, 2006, 09:48 AM
 
I'm running Appzapper 1.5 on my MacBook pro (10.4.7). Appzapper works great, but when I try to run the zapgenie portion of the program, it crashes every time. It works on my other 'sandbox' account with admin privs (and the account I'm trying to use right now has admin privs as well). I've tried deleting all the preferences for the program and start over, but I get the same result every time.

Any thoughts? The problem is, if I run zapgenie on the other account, it will not delete the prefs in the main users' directory.
     
Peter
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Aug 22, 2006, 12:30 PM
 
checked drive permissions? (Disk Utility)
we don't have time to stop for gas
     
wtmcgee  (op)
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Aug 22, 2006, 01:16 PM
 
yea, i did all that good stuff, and it still crashes every time, only on this account.
     
Peter
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Aug 22, 2006, 02:36 PM
 
weird, email their support - they're A*
we don't have time to stop for gas
     
wtmcgee  (op)
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Aug 22, 2006, 03:29 PM
 
I sent them an email with the crash log, let's hope they reply the 2nd time around
     
wtmcgee  (op)
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Aug 24, 2006, 10:27 AM
 
So far, nothing from support. I haven't heard a peep from them yet. It's always frustrating when you buy a product from a developer and you get nothing back from them like that.
     
   
 
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