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Apple TV v 2 streaming problems
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Mac Enthusiast
Join Date: Nov 2000
Status:
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Does anyone else have problems with their second generation apple TV streaming downloaded movies? We've rented a few, but continually have problems where the "x movie is ready to watch' message pops up, then we'll start watching, and then it will stop playing randomly during the movie & we'll get a message that the movie will be ready to watch in x (This fluctuates from as low as 46 minutes to as high as 5 hours). Eventually the movie starts to play again, but it really makes watching movies not worth the hassle. We have a first gen Apple TV & have never had this problem with it. The movies we are watching are SD quality, we are not having any other network issues, network speeds are fine on other computers & other Apple TV. when we have this issue, there are no other machines running on the network. I am perplexed as to what is going on, as I haven't seen anyone else post about it.
Thanks in advance,
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Moderator  Join Date: Oct 2001
Location: San Jose, CA
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Have you updated the ATV to the latest firmware? What speed Internet connection do you have? What results are you getting at speedtest.net?
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Mac Enthusiast
Join Date: Nov 2000
Status:
Offline
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Thanks for the reply. I did update it to the latest software version. (I'm not sure what version # it is, but when I check for updates from the Apple TV, it does say that my software is up to date. I have Cable internet running at 6 megs/second. I ran a speedtest on it & I'm averaging 3-4 megs. It's a bit slower than normal, but nothing that should account for the Apple TV being as slow as it was. It took us 5 hours to watch Night & Day (a 2 hour movie) due to buffering issues.
I did find some kind of network test in the general settings of the apple TV. I ran it & hope that helps with the problem, although who knows. It looks like all it did was send some data to Apple.
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Mac Elite
Join Date: Jun 2001
Location: NYNY
Status:
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I haven't had this exact problem but I will agree that right now the new Apple TV is a step backwards. I understand that in the long term, it was a necessary move..but right now it requires a lot more management and troubleshooting than the HD based version ever did.
For $100 it would make a great gift but based on my own experiences I'm very reluctant to buy it for my non-tech family members. Hopefully they keep pushing forward and this thing evolves into what it should be.
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"Well done is better than well said." -BF
Kitchenall
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Mac Enthusiast
Join Date: Nov 2000
Status:
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Agreed! I love my first gen ATV, but this latest one has been quite a letdown. Hopefully over time it turns into a better product than the original.
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Moderator Join Date: Oct 2001
Location: San Jose, CA
Status:
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New ATV2 update today. Maybe that will help.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Mac Enthusiast
Join Date: Nov 2000
Status:
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Thanks for the heads up. I just downloaded it. Here's hoping!
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Moderator Join Date: Jan 2001
Location: Atlanta, GA
Status:
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Hope it solves it. I see the same buffering/stuttering issue.
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