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Scrolling hangs for 3 seconds - sometimes it's the cursor - happens long after boot
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Ham Sandwich
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So I've been having this issue for the better part of this year and I can't seem to figure out why this happens.
Occasionally I will scroll around in a webpage (usually), but sometimes TextEdit, or Preview, or whatever... after about 10-30 minutes of me booting my computer, randomly the computer will decide to suspend scrolling for 3 seconds. Literally, I could two-finger scroll on the trackpad and the display would not change (and hence the page would not scroll) until 3 seconds later, so scrolling hangs for the time being. Occasionally, the cursor stays stuck for 3 seconds instead of scrolling being suspended for 3 seconds. I get these kinds of error messages in my console around the time it happens:
9/19/14 9:04:21.257 AM sandboxd[290]: ([325]) storeuid(325) deny mach-lookup com.apple.dock.server
9/19/14 9:04:23.801 AM Console[943]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
9/19/14 9:04:24.272 AM coreservicesd[103]: SFLEntryBase::ListHasChanged mach_msg returned 10000004d
9/19/14 9:04:24.303 AM sharingd[204]: 09:04:24.303 : Stopping Handoff advertising
9/19/14 9:04:24.420 AM sandboxd[290]: ([325]) storeuid(325) deny mach-lookup com.apple.dock.server
9/19/14 9:04:25.508 AM ntpd[146]: FREQ state ignoring -0.158486 s
9/19/14 9:04:26.308 AM sharingd[204]: 09:04:26.307 : Stopping Handoff advertising
And then a full report will sometimes be available within the Console (see end of post):
But this happens once only, and then doesn't usually occur again until the subsequent reboot.
What's going on?
Code:
storeuid(325) deny mach-lookup com.apple.dock.server
Process: storeuid [325]
Path: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeuid.app/Contents/MacOS/storeuid
Load Address: 0x10297f000
Identifier: com.apple.storeuid
Version: 1 (1.0)
Build Info: 3-Commerce~372000000000000
Code Type: x86_64 (Native)
Parent Process: launchd [1]
Date/Time: 2014-09-19 09:04:21.231 -0400
OS Version: Mac OS X 10.10 (14A361p)
Report Version: 8
Thread 0:
0 libsystem_kernel.dylib 0x00007fff96c2e52e mach_msg_trap + 10
1 libxpc.dylib 0x00000001029a027e xpc_pipe_routine + 252
2 libxpc.dylib 0x00000001029a8e02 _xpc_interface_routine + 163
3 libxpc.dylib 0x00000001029adc45 bootstrap_look_up3 + 248
4 libxpc.dylib 0x00000001029ae357 bootstrap_look_up + 44
5 HIServices 0x00007fff9a7f6bad getDockPort + 82
6 HIServices 0x00007fff9a807c6f CoreDockGetOrientationAndPinning + 39
7 AppKit 0x00007fff8fed1594 +[NSScreen _updateDockSeeds] + 30
8 AppKit 0x00007fff8fed17fe +[NSScreen _updateSeedsForReason:] + 47
9 AppKit 0x00007fff8fed186a +[NSScreen _resetScreensIfNeededForReason:] + 29
10 AppKit 0x00007fff8fed1944 +[NSScreen _invalidateIfNeededForReason:] + 179
11 AppKit 0x00007fff8fc538a6 -[NSApplication _reactToDockChanged] + 29
12 AppKit 0x00007fff8fb8aa6c _NSCoreDockMessageReceive + 802
13 HIToolbox 0x00007fff98e52e68 DockCallback(unsigned int, unsigned int, void*, void*) + 1845
14 HIServices 0x00007fff9a7fcc06 dockClientNotificationProc + 171
15 CoreGraphics 0x00007fff8ebda043 CGSConnectionNotifier::invoke_callbacks(unsigned int, void*, unsigned long) const + 601
16 CoreGraphics 0x00007fff8ebd9d82 (anonymous namespace)::notify_datagram_handler(unsigned int, CGSDatagramType, void*, unsigned long, void*) + 103
17 CoreGraphics 0x00007fff8eb93090 CGSDatagramReadStream::dispatch_next_main_queue_datagram() + 280
18 CoreGraphics 0x00007fff8eb91fd6 CGSDatagramReadStream::dispatch_next_datagram() + 42
19 CoreGraphics 0x00007fff8eb91f9c CGSDatagramReadStream::dispatch_datagrams() + 50
20 CoreGraphics 0x00007fff8ebf38ee ___ZN21CGSDatagramReadStream24dispatch_datagrams_asyncEP16dispatch_queue_sPS__block_invoke + 18
21 libdispatch.dylib 0x00007fff95776323 _dispatch_call_block_and_release + 12
22 libdispatch.dylib 0x00007fff95771c13 _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff9577dcbf _dispatch_main_queue_callback_4CF + 861
24 CoreFoundation 0x00007fff9ac93a59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
25 CoreFoundation 0x00007fff9ac500ef __CFRunLoopRun + 2159
26 CoreFoundation 0x00007fff9ac4f638 CFRunLoopRunSpecific + 296
27 HIToolbox 0x00007fff98df745f RunCurrentEventLoopInMode + 235
28 HIToolbox 0x00007fff98df71da ReceiveNextEventCommon + 431
29 HIToolbox 0x00007fff98df701b _BlockUntilNextEventMatchingListInModeWithFilter + 71
30 AppKit 0x00007fff8f9155d1 _DPSNextEvent + 964
31 AppKit 0x00007fff8f914d80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
32 AppKit 0x00007fff8f908d33 -[NSApplication run] + 594
33 AppKit 0x00007fff8f8f41b4 NSApplicationMain + 1832
34 storeuid 0x0000000102980a7e
35 libdyld.dylib 0x00007fff924a05c9 start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff96c3422e kevent64 + 10
1 libdispatch.dylib 0x00007fff95774a6a _dispatch_mgr_init + 0
Thread 2:
0 libsystem_kernel.dylib 0x00007fff96c2e52e mach_msg_trap + 10
1 CoreFoundation 0x00007fff9ac50914 __CFRunLoopServiceMachPort + 212
2 CoreFoundation 0x00007fff9ac4fddb __CFRunLoopRun + 1371
3 CoreFoundation 0x00007fff9ac4f638 CFRunLoopRunSpecific + 296
4 AppKit 0x00007fff8fa78477 _NSEventThread + 137
5 libsystem_pthread.dylib 0x00007fff929242fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff92924279 _pthread_body + 0
7 libsystem_pthread.dylib 0x00007fff929224b1 thread_start + 13
Binary Images:
0x10297f000 - 0x102982fff com.apple.storeuid (1.0 - 1) <04cfaef3-1305-3c57-864c-161ab37f75ce> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeuid.app/Contents/MacOS/storeuid
0x10299b000 - 0x1029c3fff libxpc.dylib (559.1.22) <72b2c230-6a11-34e2-9523-103e95f610fb> /usr/lib/system/libxpc.dylib
0x7fff8eb5f000 - 0x7fff8f3b6ffb com.apple.CoreGraphics (1.600.0) <1de7480d-58c1-317d-96d1-d6da33b6fefb> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8f8f1000 - 0x7fff90430fff com.apple.AppKit (6.9 - 1339) <8672ad57-0328-3b17-a55e-4e603e931f7b> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9249d000 - 0x7fff924a0ff7 libdyld.dylib (353.2.1) <994d3208-0469-34fa-9646-69bd9f158bd9> /usr/lib/system/libdyld.dylib
0x7fff92921000 - 0x7fff9292afff libsystem_pthread.dylib (105.1.4) <5ed4afd4-6c97-3166-afe8-8c323c2ba292> /usr/lib/system/libsystem_pthread.dylib
0x7fff95770000 - 0x7fff9579aff7 libdispatch.dylib (442.1.4) <ea4b6fd1-dae7-3e82-b5e6-56f81c71240a> /usr/lib/system/libdispatch.dylib
0x7fff96c1d000 - 0x7fff96c3afff libsystem_kernel.dylib (2782.1.96) <42398830-d90f-34fb-bd17-33d52f60df2f> /usr/lib/system/libsystem_kernel.dylib
0x7fff98dc9000 - 0x7fff990cbfff com.apple.HIToolbox (2.1.1) <4310498c-6ed0-30dd-bcde-c4017bf40828> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff9a7f2000 - 0x7fff9a83bff3 com.apple.HIServices (1.22) <f0c45ae2-ff61-39d5-925f-6475904bd395> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff9abde000 - 0x7fff9af74fff com.apple.CoreFoundation (6.9 - 1151.14) <5627cb2e-10d6-39a3-b22c-6649893ec9d7> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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Ham Sandwich
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And now my whole computer just froze.
But I didn't see anything in Console except for the normal messages at the time of freeze...
how do I track this down??
9/22/14 9:18:04.871 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent ) The _DirtyJetsamMemoryLimit key is not available on this platform.
9/22/14 9:18:13.441 AM sharingd[205]: 09:18:13.440 : Stopping Handoff advertising
9/22/14 9:18:16.180 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent ) The _DirtyJetsamMemoryLimit key is not available on this platform.
9/22/14 9:18:17.822 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent ) The _DirtyJetsamMemoryLimit key is not available on this platform.
9/22/14 9:18:22.803 AM sharingd[205]: 09:18:22.802 : Stopping Handoff advertising
(This is when the freeze happened... all I was doing was trying to save a PDF from Safari and I tried to drag a folder into Safari to tell it where to save the file)
9/22/14 9:18:32.292 AM sharingd[205]: 09:18:32.292 : Stopping Handoff advertising
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Moderator ![](http://forums.macnn.com/_gb_images/_img_ranks/star_5_moderator.png)
Join Date: Oct 2001
Location: San Jose, CA
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The hard drive could be on its way out. Try verifying it from Disk Utility.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Ham Sandwich
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I did, everything seemed green according to Disk Utility.
I can't imagine that I would need a third hard drive replacement after my fiasco with the first two.
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Mac Elite
Join Date: Oct 1999
Location: Montréal, Québec (Canada)
Status:
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I have the same problem.. scroll will stop then it will scroll like crazy to make up for the time it stopped, sometimes the mouse will stop moving then reappear at the other end.. And i'm not even talking about the slow performance, constant slugginess (I have a brand new MBP with 16 GB ram and the bigger video card), the sleep problem (computer will wake up every 2 seconds, lighting up my external monitor and spinning my external HD).. it will also "improperly" eject my SD card when I sleep, and I noticed OS X's performance is worse when I leave my SD mounted. Also, my wifi performance is disastrous.. I would lose Internet for whole minutes, sometimes more with no apparent reason... all my problems are reproducible with another user account and even on yosemite's bet on another HD...
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Moderator ![](http://forums.macnn.com/_gb_images/_img_ranks/star_5_moderator.png)
Join Date: Oct 2001
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Originally Posted by FireWire
I have the same problem.. scroll will stop then it will scroll like crazy to make up for the time it stopped, sometimes the mouse will stop moving then reappear at the other end.. And i'm not even talking about the slow performance, constant slugginess (I have a brand new MBP with 16 GB ram and the bigger video card), the sleep problem (computer will wake up every 2 seconds, lighting up my external monitor and spinning my external HD).. it will also "improperly" eject my SD card when I sleep, and I noticed OS X's performance is worse when I leave my SD mounted. Also, my wifi performance is disastrous.. I would lose Internet for whole minutes, sometimes more with no apparent reason... all my problems are reproducible with another user account and even on yosemite's bet on another HD...
If it's new with all these issues, I'd take it to an Apple Store and get a replacement.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Mac Elite
Join Date: Oct 1999
Location: Montréal, Québec (Canada)
Status:
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the problem is that I have to leave it there for a few days while they investigate and I need my computer for school and work.. I'll try to write a letter to the manager to arrange something!
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Clinically Insane
Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
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And.reg's main problem is that he's running a pre-release version of 10.10 that is only supported through the developer channels, which he has no access to.
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Administrator ![](http://forums.macnn.com/_gb_images/_img_ranks/star_5_admin.png)
Join Date: Apr 2001
Location: San Antonio TX USA
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And using a beta OS for your main computer is a "less than optimal" choice.
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Glenn -----OTR/L, MOT, Tx
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Ham Sandwich
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Neigh, I experienced this behavior in 10.9 as well.
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Ham Sandwich
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Once again it's that stupid _consoleX error message:
Code:
10/13/14 11:20:33.224 AM Console[376]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
This time I could move the cursor around, but then I couldn't click on anything and then everything I clicked on wouldn't respond for like 10 seconds and then it all happened at once.
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Ham Sandwich
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[...two months later...]
Guys, is anyone else having this problem on a regular basis or just me?
I've already refreshed my whole OS and the problem persists:
Code:
12/15/14 9:23:23.859 AM Console[584]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
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Ham Sandwich
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And I also notice this one out of 1000 times when I am typing, for example, if I type any key, it won't type onto the screen. I have to press it a second time, but on the first time that's when I get the "Failed to connect (_consoleX)" error message.
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