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mighty mouse
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Fresh-Faced Recruit
Join Date: Aug 2006
Status:
Offline
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I am completely frustrated with my apple wireless mighty mouse...The scroll buttons randomly stops functioning; At times it only goes vertical and horizontal--then it fixes itself...Now I have been stuck with it only able to scroll vertically, in the up direction only...I have installed new batteries, cleaned the scroll ball...
If I take it to a mac store, will they replace/troubleshoot it there? If so, do you need the receipt, to show it is less than a year old, I believe it has a 1 year warranty also, correct???
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Last edited by Marco338; Mar 4, 2007 at 02:53 AM.
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Dedicated MacNNer
Join Date: Mar 2001
Location: Indianapolis, IN USA
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Offline
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I took one to the Apple store in Indianapolis once with similar problems and they just smiled and gave me a new one. But I bet that depends on who you talk to. Try it is the only thing I can suggest.
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Fresh-Faced Recruit
Join Date: Aug 2006
Status:
Offline
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Well, I tried and was semi-successful. I drove two hours to my "local" Apple Store...had to wait an hour to meet a genius, then the guy confirmed in 2 minutes that my scroll ball was not functioning...He then proceeds to go to the stock room to see if he had a mighty mouse in "stock"...even though they were a few on the sales floor he comes back and says that he doesn't have any in stock!!! I guess he wanted to replace my mouse with a used/refurbished one, so then he mentions to me that I had two options: 1.: he is going to order a mighty mouse for me and I can then come back and pick it up. 2: or go home call Apple Care and they will send me a new one!!..
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Addicted to MacNN
Join Date: Aug 2006
Location: The deep backwoods of the PNW
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Originally Posted by tomrock 
I took one to the Apple store in Indianapolis once with similar problems and they just smiled and gave me a new one. But I bet that depends on who you talk to. Try it is the only thing I can suggest.
Neat! I live in Indy, too. 
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Sell or send me your vintage Mac things if you don't want them.
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Professional Poster
Join Date: Feb 2007
Location: T •
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Call applecare and they mail you a new one. What is so complicated about that and why would you rather drive for 2 hours?
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Fresh-Faced Recruit
Join Date: Mar 2007
Status:
Offline
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I use an optical mouse... it's less troublesome since there's no scroll ball on it.
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Professional Poster
Join Date: Feb 2007
Location: T •
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Originally Posted by amnotdonly
I use an optical mouse... it's less troublesome since there's no scroll ball on it.
Huh? 
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Dedicated MacNNer
Join Date: Aug 2006
Status:
Offline
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my mighty wireless mouse's ball got all messed up and I found a hint on the web that fixed it.
you take the mouse and turn it upside down, then run the ball back and forth on your leg for awhile.. quickly. This cleans out the crap in there and then it works again.
but mine doesn't have a functional right click button, so i had to make it so the '3rd" button is the right click, which works ok i guess, but it's annoying.
I suffered for weeks without the damn thing being able to right click. Maybe i'll call them up and get a new one.
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