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Dead iMac : HELP
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Riddler
Forum Regular
Join Date: Mar 1999
Location: Liverpool, UK
Status: Offline
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Nov 24, 2003, 05:34 PM
 
Hi,

I sold an iMac to this guy like 5 years ago when I worked part time as an Apple Demo person and being a kind soul have helped him with any problems he's had with it. I get like one call a year.

Well he called me tonight, turns out the power plug got pulled from it and then plugged straight back in whilst it was running. All he's seeing is the power button turning orange and not much else, no screen, nada.

I can't find the service manual for the original iMac anywhere and was hoping someone who has it would care to diagnose??

Cheers
Riddler

PowerBook G4 1.5GHz + MacPro 2.66 1900XT
     
Flying Mac Chap
Fresh-Faced Recruit
Join Date: Dec 2003
Location: UK
Status: Offline
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Dec 9, 2003, 12:43 PM
 
I've had similar problems with a much much older Performa.
Firstly, try this link
http://home.earthlink.net/~strahm_s/manuals.html
they have just about every mac manual.
Other than that, the sudden plugging back in may have caused a power surge in the computer (although extremely unlikely) and blown a fuse, or worse, the CRT. Other than that, the unit that takes in the power may be dead (that was the problem with my old Performa) and will need replacing. If that fails, it could just simply be something to do with the PRAM battery (also solved a similar problem on that faitful Performa!)
Hope something here will be of help!

R.S.
Powerbook Aluminium 15" 1.25GHz
Power Mac G3 Blue & White
iMac G3 (CRT)
PA28-161
     
Maneki Neko
Dedicated MacNNer
Join Date: Feb 2001
Location: Alaska
Status: Offline
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Dec 9, 2003, 06:48 PM
 
Thanks for the manual link. It took a few tries, but I VERY SLOWLY got the manual for my 17" iMac. It gave me a few ideas for things I can try at home tonight.
     
Flying Mac Chap
Fresh-Faced Recruit
Join Date: Dec 2003
Location: UK
Status: Offline
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Dec 10, 2003, 08:46 AM
 
let me know what solves the problem... you've got me curious now!
Powerbook Aluminium 15" 1.25GHz
Power Mac G3 Blue & White
iMac G3 (CRT)
PA28-161
     
   
 
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