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Refurbed Macbook screen defective?
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Mac Enthusiast
Join Date: Oct 2003
Status:
Offline
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My friend received her new macbook today refurbished from Apple. The LCD has a defect in the screen in the upper right hand corner. Has anyone ever seen this before? It looks like corner of the LCD is cut off. She says she may be willing to live with it but is undecided about returning it.
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2002 Mac Mini i5 8GB 256GB SSD
2013 Macbook Air 4GB/128GB
iPad Mini A7 32GB
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Moderator  Join Date: Jan 2001
Location: Polwaristan
Status:
Offline
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It could indicate other issues long-term. I purchased a refurb MB last year and it was good as new, as is my refurb MBP purchased in November.
I'd return it. Call Apple and they will overnight you a prepaid return box, or take it to an Apple Store. My personal preference is usually for the prepaid box.
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
Status:
Offline
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Yep, send it back.
I don't see any reason to suspect more problems, but it's unacceptable.
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Mac Elite
Join Date: Aug 2003
Status:
Offline
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Apple fail. Send it back.
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blabba5555555555555555555555555555555555555
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Addicted to MacNN
Join Date: Oct 2001
Location: BFE
Status:
Offline
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Fab problem. Send it back.
It appears to have multiple dead pixels.
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I'm a bird. I am the 1% (of pets).
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Moderator Emeritus
Join Date: Apr 2005
Location: Cambridge, UK
Status:
Offline
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Yes, send it back.
I'm 99% sure it's just a piece of protective covering gone on a wonk. I've seen it on desktop LCDs before.
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