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Apple just made me happy
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Professional Poster
Join Date: Jan 2001
Location: Australia, the greatest country in the world, (Australians keep telling me).
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Jun 8, 2017, 04:53 AM
Took my 4.5 year old MacBook pro mid 2012 to a genus, was having issues when switching to discrete graphics.

Turns out I had a dodgy graphics card, that took four years to present its issues,

Without any AppleCare, Apple gave me:

New motherboard + graphics card +New Ram
New Screen - they said it had lost bits of its coating
New Keyboard - the A key had worn down

All ordered from China and installed in 5 days, nearly 2000 AUD worth of repairs for zero.

Very impressed,
Join Date: Aug 2001
Location: Nobletucky
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Jun 8, 2017, 10:54 AM
Join Date: Jun 2000
Location: inside 128, north of 90
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Jun 8, 2017, 11:27 AM
Posting Junkie
Join Date: Mar 2004
Location: UK
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Jun 8, 2017, 07:33 PM
Thats amazing. The GPU coverage is typically 3 or 4 years and they go our of their way to deny repairs. I had one a while back that got denied despite failing their own test for a factory fault because a tech found a spot of liquid damage on the optical drive. Several calls and even a letter to Apple were roundly denied.

I guess Australia is close enough to China to get its parts straight from the source.
In Europe everything comes next day (ordered before 12) from a warehouse in The Netherlands. Apple logistics are second to none, they really are.
I have plenty of more important things to do, if only I could bring myself to do them....
Doc HM
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Join Date: Oct 2008
Location: UKland
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Jun 8, 2017, 07:36 PM
The 2012 gpu scheme is still active. In the UK at least. 2011 machines are no longer fixed for free.
( Last edited by Doc HM; Jun 13, 2017 at 03:25 PM. )
This space for Hire! Reasonable rates. Reach an audience of literally dozens!
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Join Date: Jun 2002
Location: Southern California
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Jun 9, 2017, 01:18 AM
With all their faults they still have excellent customer service.
Join Date: Apr 2001
Location: San Antonio TX USA
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Jun 16, 2017, 07:56 PM

Glenn -----OTR/L, MOT, Tx
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Join Date: Jun 2001
Location: Chicago, Bang! Bang!
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Jun 23, 2017, 12:28 PM
Not quite as nifty as that, but Apple did just get me my new lappy 6 days early.
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