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Aggravation
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TheaterCub
Fresh-Faced Recruit
Join Date: Apr 2003
Status: Offline
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Jan 12, 2004, 06:57 PM
 
I AM EXTREMELY UPSET!

I just got off a travel trip, and when I took out my AlBook (which I got in May), I noticed the front corner of it was dented. Turns out the outer casing is really flimsy and thin! It literally looks bent. This really shouldnt have happened considering the price of this amazing machine. It still works fine, but I cannot stand to see the dent there. I am covered by AppleCare and am very anxious to get this fixed. What are the odds they'll cover it? Also, if they won't (which they should), will it cost a lot for them to fix it do you think? An estimate?
     
krux`
Forum Regular
Join Date: Oct 2003
Location: Iraq
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Jan 12, 2004, 07:01 PM
 
Can you take a picture? My camera USB connector fell on top of my PB when it was shut and put a dent big enough to see, and i really dont care.. a dent is a dent, doesnt affect performance and im not sure if applecare will cover your dent due to its a cosmetic problem and not part of manufactor.. but perhaps try
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TheIceMan
Mac Elite
Join Date: Dec 2002
Location: Trapped in the depths of my mind
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Jan 12, 2004, 07:42 PM
 
Yeah you can check, but I don't think AppleCare covers accidental damage. SafeWare Insurance does cover accidental damage. they quoted me $150/yr. with NO deductible for $2600 coverage. If you drop, break, crack, spill coffee, run over it with your car. They cover it. I called to sign up today. Only thing is that I'm leaving the US for a job overseas and the cost of international coverage was too high for me [$200/yr. + $200 ded. for International coverage up to $4000].

But if you're worried about dings and dents, then SafeWare might be something to consider.
     
   
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