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Entourage Inbox shows 1 unread msg
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Mac Enthusiast
Join Date: Jul 2000
Location: Dubai, UAE
Status:
Offline
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My Entourage 2008 inbox shows 1 unread message although there are none. I have rebuilt and compacted the database and restarted the Mac. In the past a restart cleared this.
Ideas?
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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I assume you worked all the way back to the earliest entry in your inbox... I've gotten "pre-dated" emails in the past-they were somehow delayed in delivery or something-making them show up way down in my ordered-by-received-date inbox.
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Glenn -----OTR/L, MOT, Tx
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Moderator
Join Date: Jan 2001
Location: Polwaristan
Status:
Offline
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Build a custom search for Unread items if you don't already have that search option pre-configured in Entourage. You'll be able to spot it easily this way in case it's hiding in a place you didn't look.
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Mac Enthusiast
Join Date: Jul 2000
Location: Dubai, UAE
Status:
Offline
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Thanks C.W.... There was a message that was old but oddly, not in any folder - it was an orphan. I verified and rebuilt the database after deleting it.
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