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Hi, question about Apple's exchange policy (online to retail stores)
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Dedicated MacNNer
Join Date: May 2007
Status:
Offline
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Hi all,
I've recently purchased Elgato's 120GB SSD Thunderbolt external hard drive.
However, I've come to learn from Larry Jordan that external SSDs struggle with video editing (Final Cut Pro X).
I've bought this drive via the online store & it's arrived. It's unopened. I now want to exchange this for the G-Tech 4TB G-RAID Thunderbolt external hard drive, at twice the original cost.
The Elgato's sold via their Online Store, but not in their retail store.
Can anyone tell me if they'll do the exchange in store or will I have to buy the new drive separately and return the Elgato to their online store?
Thanks to anyone who can help.
I've posted this here as I have the MacBook Pro & didn't know where else to post it.
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MacBook Pro 17" 2.2 GHz quad-core, 2x4GB 1333MHz RAM, 750GB Hard Drive, Intel HD Graphics 3000,
AMD Radeon HD 6750M with 1GB GDDR5, Mid 2011
MacBook Air 13" 1.7 GHz dual-core Intel i5, 4GB RAM, 128GB Flash Storage, Intel HD Graphics 3000, Mid 2011
iPhone 4 32 GB, Mid 2010
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Posting Junkie
Join Date: Mar 2004
Location: UK
Status:
Offline
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I would expect you'd need to call the Apple Online Store to arrange a swap out.
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I have plenty of more important things to do, if only I could bring myself to do them....
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Dedicated MacNNer
Join Date: May 2007
Status:
Offline
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Ugh, pain. Alright thanks for your help. 
I'll end up with a better hard drive I guess too.
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MacBook Pro 17" 2.2 GHz quad-core, 2x4GB 1333MHz RAM, 750GB Hard Drive, Intel HD Graphics 3000,
AMD Radeon HD 6750M with 1GB GDDR5, Mid 2011
MacBook Air 13" 1.7 GHz dual-core Intel i5, 4GB RAM, 128GB Flash Storage, Intel HD Graphics 3000, Mid 2011
iPhone 4 32 GB, Mid 2010
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