Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Community > MacNN Lounge > Apple just made me happy

Apple just made me happy
Thread Tools
moonmonkey
Professional Poster
Join Date: Jan 2001
Location: Australia, the greatest country in the world, (Australians keep telling me).
Status: Offline
Reply With Quote
Jun 8, 2017, 04:53 AM
 
Took my 4.5 year old MacBook pro mid 2012 to a genus, was having issues when switching to discrete graphics.

Turns out I had a dodgy graphics card, that took four years to present its issues,

Without any AppleCare, Apple gave me:

New motherboard + graphics card +New Ram
New Screen - they said it had lost bits of its coating
New Keyboard - the A key had worn down

All ordered from China and installed in 5 days, nearly 2000 AUD worth of repairs for zero.

Very impressed,
     
Thorzdad
Moderator
Join Date: Aug 2001
Location: North Muncietucky
Status: Offline
Reply With Quote
Jun 8, 2017, 10:54 AM
 
     
andi*pandi
Moderator
Join Date: Jun 2000
Location: inside 128, north of 90
Status: Offline
Reply With Quote
Jun 8, 2017, 11:27 AM
 
awesome!
     
Waragainstsleep
Addicted to MacNN
Join Date: Mar 2004
Location: UK
Status: Online
Reply With Quote
Jun 8, 2017, 07:33 PM
 
Thats amazing. The GPU coverage is typically 3 or 4 years and they go our of their way to deny repairs. I had one a while back that got denied despite failing their own test for a factory fault because a tech found a spot of liquid damage on the optical drive. Several calls and even a letter to Apple were roundly denied.

I guess Australia is close enough to China to get its parts straight from the source.
In Europe everything comes next day (ordered before 12) from a warehouse in The Netherlands. Apple logistics are second to none, they really are.
I have plenty of more important things to do, if only I could bring myself to do them....
     
Doc HM
Mac Elite
Join Date: Oct 2008
Location: UKland
Status: Offline
Reply With Quote
Jun 8, 2017, 07:36 PM
 
The 2012 gpu scheme is still active. In the UK at least. 2011 machines are no longer fixed for free.
( Last edited by Doc HM; Jun 13, 2017 at 03:25 PM. )
This space for Hire! Reasonable rates. Reach an audience of literally dozens!
     
Brien
Professional Poster
Join Date: Jun 2002
Location: Southern California
Status: Offline
Reply With Quote
Jun 9, 2017, 01:18 AM
 
With all their faults they still have excellent customer service.
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Jun 16, 2017, 07:56 PM
 
Excellent.

Glenn -----OTR/L, MOT, Tx
     
subego
Clinically Insane
Join Date: Jun 2001
Location: Chicago, Bang! Bang!
Status: Offline
Reply With Quote
Yesterday, 12:28 PM
 
Not quite as nifty as that, but Apple did just get me my new lappy 6 days early.
     
   
Thread Tools
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 08:39 AM.
All contents of these forums © 1995-2015 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2015, Jelsoft Enterprises Ltd.,