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broken usb port - warranty question re: data doubler
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Dedicated MacNNer
Join Date: Dec 2004
Location: Tokyo
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One of my usb ports on my MBP (late 2011) is no longer working. Actually it seems to charge my iphone, but doesn't recognize it, nor usb drives or anything else. Its under warranty so I'll take it in to Apple, but my question is about the optical drive I removed and replaced with data doubler and second hard disk. Could this void the warranty re: the usb port? Do I have go to the trouble of restoring the optical drive to make sure they fix my usb port?
thanks in advance
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Last edited by yugyug; Apr 30, 2012 at 10:42 AM.
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ππ>_<ππ
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Clinically Insane
Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
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Dedicated MacNNer
Join Date: Dec 2004
Location: Tokyo
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ok thanks. Is that because it could be a logic board problem/replacement and its just best to not ~upset~ them.. or does using data doubler really void the warranty? I've heard it doesn't but still....
I guess I should try some pram reset or something like that first... but so sleepy now, will post again tomorrow.
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ππ>_<ππ
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Posting Junkie
Join Date: Mar 2004
Location: UK
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It sounds to me like the USB controller has blown though its odd if they have one per port. Not impossible though.
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I have plenty of more important things to do, if only I could bring myself to do them....
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Clinically Insane
Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
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It's quite possible that the port itself has a broken pin (might be dirt).
The Firewire port on my old MacBook is intermittent due to long-term stress on the connector.
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Dedicated MacNNer
Join Date: Dec 2004
Location: Tokyo
Status:
Offline
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Its been sometime since I posted my problem but I finally got it resolved.
It was very low priority as I rarely use more than one usb port at a time, but finally now during the holidays I had some time to go without my MBP for a few days as thats what I thought would happen when I took it in to Apple.
But when I replaced the optical drive the problem magically disappeared, and the port remained working after removed the optical drive and re-installed the data doubler.
Strange huh? Maybe I bumped or somehow damaged something when I had previously removed and re-installed the data doubler. I wouldn't have thought the two things would have much to do with each other but hey glad its fixed now. 
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