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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > MacBook grey screen while streaming video

MacBook grey screen while streaming video
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joec
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Feb 8, 2012, 07:22 PM
 
Anyone experienced grey screen of death while streaming online video in Safari? Any suggestion on how to fix it? I don't think it's site dependent and it happens with cnet.com, espn360.com. My MacBook is a white Macbook with Core2Duo and with the latest Snow Leopard update.

Thanks.

Joe
     
ibook_steve
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Feb 8, 2012, 09:54 PM
 
Can you describe this a bit better? Are you saying the area where the video is playing is gray or is your whole screen going gray? Is the machine freezing? I think more details are needed.

Steve
Celebrating 10 years and 4000 posts on MacNN!
     
joec  (op)
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Feb 9, 2012, 02:55 AM
 
Originally Posted by ibook_steve View Post
Can you describe this a bit better? Are you saying the area where the video is playing is gray or is your whole screen going gray? Is the machine freezing? I think more details are needed.

Steve
It is the machine freezing with the multi-language gray screen asking me to restart the computer.
     
Spheric Harlot
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Feb 9, 2012, 03:49 AM
 
That's a kernel panic.

Go to the Adobe site and update the Flash player to the latest version.

If that fixes it, swear and damn Adobe to hell, and be unsurprised that Apple would not allow Flash on the iPhone.
     
euphras
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Feb 9, 2012, 11:25 AM
 
Are there any externals connected to the Book? I once had a lousy Logitech mouse, which gradually degraded and began to cause kernel panics.


Macintosh Quadra 950, Centris 610, Powermac 6100, iBook dual USB, Powerbook 667 DVI, Powerbook 867 DVI, MacBook Pro early 2011
     
P
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Feb 9, 2012, 05:43 PM
 
If the other hints do not work, consider reinstalling the latest combo update.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
joec  (op)
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Feb 12, 2012, 04:31 AM
 
Tried all the suggestions but I still get the grey screen of death while streaming video. Thanks for your help anyway.
     
jmiddel
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Feb 12, 2012, 04:32 PM
 
I fear that this is hardware prob. This has happened to me on an iBook, and your vid card may be going, it acts up under pressure, but that's just the beginning. Hopefully you have AppleCare, if you, take it in or call Apple.
     
   
 
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