[mkerr64]

Hi there

I've got a 2yr old iPhone 3G 16gb and my current battery strength is 2% of its original meaning if i have a phone call for 10 min i loose about 1/2 its charge.
I went to apple and asked them about changing the battery and they said they do not do that... instead of charging me $70 for the battery replacement (as i've seen on the web) they want to charge me $200 for a replacement phone.....

I might just resort on going to ebay and purchasing a battery for $10 and risking my iPhone

[imitchellg5]

AFAIK, Apple doesn't replace just the battery, since it's pretty much impossible to open up the device.

[mkerr64]

i understand its a pain to do
YouTube - How to change iPhone battery

But paying an extra $200 just for the battery is kind of an annoyance if you know what i mean

[turtle777]

I'd wait till the new iPhone is released this summer and get that.

-t

[anthology123]

They won't even replace the battery under AppleCare? Or give you a refurb replacement?

[Eug]

Wasn't the original statement to allow $70 battery replacements, when people complained they couldn't do it at home?

What's the wording of the statements? I too thought I could just change the battery for $70.

[mkerr64]

Im waiting until june
for the time being i have to walk around with hypermac in my bag charging my phone constantly...

They told me that if the phone is under warranty they will replace it for free... which mine isnt
and if it has been jailbroken they will not replace it

[subego]

Apple - Support - iPhone Out-of-warranty Battery Replacement Program

Unless this has been superseded by new policy, the above page says they'll do the battery replacement.

[Rumor]

Originally Posted by imitchellg5 

AFAIK, Apple doesn't replace just the battery, since it's pretty much impossible to open up the device.

It's possible, just a PITA to put it all back together correctly.

[Spheric Harlot]

Originally Posted by mkerr64 

They told me that if the phone is under warranty they will replace it for free... which mine isnt
and if it has been jailbroken they will not replace it

Why do they know it's jailbroken?

[Atheist]

Originally Posted by subego 

Apple - Support - iPhone Out-of-warranty Battery Replacement Program

Unless this has been superseded by new policy, the above page says they'll do the battery replacement.

Agreed.... almost sounds like the person at the Apple Store doesn't know what he's talking about.

[Spheric Harlot]

Or it was obvious that the phone was jailbroken - either because he was told or because he had it in his hand.

[Atheist]

Originally Posted by Spheric Harlot 

Or it was obvious that the phone was jailbroken - either because he was told or because he had it in his hand.

Yes... however the OP hasn't stated that the phone is indeed jailbroken.

[subego]

Can you do a factory reset once it's been jailbroken?

[Cold Warrior]

yes, it's possible to restore it.

[imitchellg5]

Yep, right in iTunes.

[subego]

That's what I figured.

Problem solved.

[mkerr64]

They told me to restore it and then they would replace it...
But.... i dont want it replaced but just the battery
I've been to 2 different apple stores and they said the exact same thing in terms of them only replacing

[turtle777]

Originally Posted by mkerr64 

They told me to restore it and then they would replace it...
But.... i dont want it replaced but just the battery
I've been to 2 different apple stores and they said the exact same thing in terms of them only replacing

A new battery could mean a "new" refurbed iPhone - it's at Apple's discretion.

-t

[Atheist]

Originally Posted by turtle777 

A new battery could mean a "new" refurbed iPhone - it's at Apple's discretion.

-t

I don't understand what the problem is.. why does it matter if they give him a "new" refurb or his original.... hell, I'd want a refurb...I'm sure it'd be in better condition than my own.

[slugslugslug]

Read the OP. It’s not just a matter of a replacement phone or a replacement battery for the same price. They’re saying they won’t replace the battery for the standard $69 price, but they’ll only replace the entire phone and charge him $199 for it.

If it is because they saw that it was jailbroken, he should be able to restore it, take it back to an Apple store again, and ask for the battery replacement. Even if the same Geniuses are working, they might not recognize him if it’s been a while and the store is busy.

[mkerr64]

i called them (apple not knowing it was jailbroken) and they said they only do replacements not battery changes. and they dont even have the battery in stock.....

I think im just going to wait for june and hope something comes out.

[Spheric Harlot]

The "battery replacement" program is a phone replacement.

Your phone is dumped into a large container with thousands of others and, a few weeks later, shipped to China for refurbishing. You get an identical, refurbished phone with a fresh battery - NOT your original phone.

This is the case for iPod battery replacement, as well.

[amazing]

It's probably how the iPad battery replacement will work.

[::maroma::]

This thread would've been much shorter if you would've told us that you brought in a jailbroken iPhone to the Apple Store. Its well known that Apple will not treat jailbroken iPhones and iPod touches the same as they treat un-jailbroken iPhones and iPod touches. Its also well known how Apple deals with battery "replacements"... they replace your device, not the battery.