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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > Do Not Disturb doesn't work - I still get calls coming through

Do Not Disturb doesn't work - I still get calls coming through
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Ham Sandwich
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Dec 23, 2017, 12:41 PM
 
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subego
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Dec 23, 2017, 04:06 PM
 
I’ve never been able to understand what calls DND lets through and what calls it doesn’t.
     
ghporter
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Dec 24, 2017, 09:19 PM
 
There are several settings for who, when, etc. Are you sure none of them are allowing through some calls?

Glenn -----OTR/L, MOT, Tx
     
Ham Sandwich
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subego
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Dec 25, 2017, 07:38 PM
 
I decided to peek, and it’s in Settings>Do Not Disturb.

I apparently have it set to let calls from Favorites through, though I feel like other calls have made it. Possible I had forgotten to turn DND on and just thought I did.
     
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Dec 25, 2017, 08:17 PM
 
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subego
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Dec 25, 2017, 08:37 PM
 
Then they’ll ring.

There should be an option to choose between that and always silence.

There’s also an option to let people through if they’re hammering your phone.
     
Ham Sandwich
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Dec 26, 2017, 02:22 PM
 
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subego
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Dec 28, 2017, 03:28 AM
 
Speaking of Do Not Disturb, not having an indicator it’s on with the iPhone X is just a ****ed idea.

When DND is on, I don’t really give a shit about location services, because my location is my goddamned bed. Put it there.
     
Ham Sandwich
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Feb 1, 2018, 12:58 PM
 
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subego
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Feb 1, 2018, 02:00 PM
 
Is there a problem with the phone vibrating if it’s unlocked? That probably means it’s being used.
     
P
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Feb 2, 2018, 06:01 AM
 
Originally Posted by And.reg View Post
So, if students use an iPhone as a calculator, then what are they supposed to do to not have the phone ring or vibrate if a call comes in? Or if the student is in a meeting and uses iPhone as a calendar???? Serious questions for not being interrupted by phone calls.
There is a setting for that as well, whether DND should work always or "only when iPhone is locked".
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
Ham Sandwich
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Feb 2, 2018, 04:51 PM
 
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subego
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Feb 2, 2018, 10:53 PM
 
For me, it’s right in the middle.

     
Ham Sandwich
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Feb 2, 2018, 11:11 PM
 
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subego
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Feb 2, 2018, 11:14 PM
 
Originally Posted by And.reg View Post
So, this is why I was getting so confused:
1. I was holding it wrong.
     
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Feb 3, 2018, 11:24 AM
 
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subego
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Feb 3, 2018, 02:32 PM
 
(It was a joke, son)
     
ghporter
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Feb 4, 2018, 05:59 PM
 
Whenever I run into a setting that I have not used before, I read all the options too. It's sort of like reading a contract; sometimes it's all just lawyer-ese, but sometimes it's important stuff. I guess if you've found out the hard way that the fine print is important (ask any GI if he/she got what his/her recruiter promised...), you read the details.

There's also Apple's support page for using Do Not Disturb... The subhead says:
With Do Not Disturb, you can silence calls, alerts, and notifications that you get while your device is locked. You can also schedule Do Not Disturb and allow calls from certain people.
It goes on to give some pretty broad hints at the breadth of DND's flexibility. Assumptions about a complex subject have bitten me in the rear enough times that I strongly encourage anyone to delve into all the available instructions and guidance available.

Glenn -----OTR/L, MOT, Tx
     
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Feb 8, 2018, 04:58 AM
 
Originally Posted by And.reg View Post
No.
1. Apple needs to be more clear and transparent with Do Not Disturb.
See the small text under the main switch. It makes it quite clear how the DND setting works by default.

2. Apple needs to move the various "silence" settings (do not disturb ever, allow calls only when unlocked, and always allow calls) into the Control Center.
Feedback sent to Apple. I urge them to put this into action in iOS 11.3.
Control center is for things you change often. The vast majority of people will set DND to be set on schedule and then forget it.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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Feb 8, 2018, 09:04 AM
 
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Feb 8, 2018, 09:28 AM
 
Originally Posted by And.reg View Post
No. It does not make it clear.

I already explained how.

When I asked about "calls and alerts that arrive while locked..." Apple did NOT write what happens when the phone is not locked, and that was NOT CLEAR to me. If it was "quite clear," then I wouldn't have asked so much for clarification in the first place.
The text on that screen says:

While Do Not Disturb is enabled, calls and alerts that arrive while locked will be silenced, and a moon icon will appear in the status bar.

A little further down, below the switch that changes it, this text is repeated. If you flip the switch to silence it at all times, the text changes to describe that.

https://support.apple.com/en-us/HT204321

Do you really think that that is unclear? If there is a qualifier "while the phone is locked", it stands to reason that the situation would be different while unlocked.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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Feb 8, 2018, 01:41 PM
 
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subego
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Feb 8, 2018, 02:59 PM
 
😋
🍿
     
Ham Sandwich
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Feb 9, 2018, 07:38 PM
 
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Feb 12, 2018, 11:54 AM
 
Do Not Distrub (the main switch, or the one in Control Center) is the master switch for the feature. When it is off, all calls come through.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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Feb 12, 2018, 02:36 PM
 
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subego
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Feb 12, 2018, 09:23 PM
 
Definitely annoying behavior.

I couldn’t Google up anything good because people use DnD to block just people with no Caller ID, and that’s stealing all the Google juice.

That of course won’t help you because it lets everyone else through.
     
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Feb 13, 2018, 12:07 PM
 
Originally Posted by And.reg View Post
Well here's what happened 20 minutes ago.

I switched Do Not Disturb back ON, put my iPhone away (locked automatically), and the phone rang when someone with No Caller ID called my number.

Let me make that absolutely clear:
1. Do Not Disturb was ON.
2. Silence setting: "While iPhone is locked."
3. iPhone was switched to standby, screen off, not plugged in to anything, would have required my fingerprint to unlock.
4. A call still came through as I heard my phone ring.

^ Why did that happen? I thought that no calls were supposed to come through with these Do Not Disturb settings turned on.
Hm. Do you have the "repeat calls" setting on? If so, the call would get through if someone called twice within three minutes.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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