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iTunes 11
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Dedicated MacNNer
Join Date: Jun 2009
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When i'm trying to update my Apps in iTunes and I do it by clicking Update All (not individually selecting them); i sometimes get the wheel of death and i have to do a cold boot.
anyone else experience this?
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I eat turtle soup for breakfast
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Moderator
Join Date: Oct 2001
Location: San Jose, CA
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Cold boot? I hope you don't mean that you're rebooting the computer. Just do a force quit (Apple menu or command-control-esc).
But as far as the cause, how long are you waiting before giving up? Sometimes it takes a little while for me before the updates start downloading.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Dedicated MacNNer
Join Date: Jun 2009
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that key combo doesn't work because the computer is frozen.
yes, i'm doing a hard reboot.
i've waited an hour. it's frozen. i know what frozen looks like.
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I eat turtle soup for breakfast
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Moderator
Join Date: Oct 2001
Location: San Jose, CA
Status:
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You should never have to hard reboot due to a software process being stuck. There may be deeper issues on your machine. Can you still move the cursor when this happens? Have you had the wheel of death anywhere else? Like when you're trying to access files? It could be a hard drive on its way out (worst case). Do you have any external drives attached? Try updating the apps with them removed.
I think this is a deeper issue than just iTunes.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Clinically Insane
Join Date: Jun 2001
Location: Chicago, Bang! Bang!
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Originally Posted by ibook_steve
You should never have to hard reboot due to a software process being stuck.
If you don't bother the bee, the bee won't bother you.
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