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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Kernel panic..

Kernel panic..
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Jeff.
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Mar 19, 2007, 09:34 PM
 
Ok so I got a "Kernel Panic" error and then I had to turn off the computer. When I press the power button, the hard drive starts up and the screen flickers and the little white light comes on in the front but nothing else happens. The screen is completely black. I've tried the command option P R and resetting (removing cord and battery and pressing power button for five seconds) numerous times but to no avail. Any other suggestions?

P.S. I'm using a 13'' Macbook Intel Core 2 Duo 2.0 GHz and 2 GB of RAM. Only peripherals are wireless Mighty Mouse.
     
earthlings
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Mar 19, 2007, 09:35 PM
 
Maybe take it into the Apple store to get it checked out by them for free.
     
Jeff.  (op)
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Mar 19, 2007, 09:37 PM
 
Yeah I set up an appointment for tomorrow but this is bugging me I needed to use it tonight to edit some photos.
     
earthlings
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Mar 19, 2007, 09:39 PM
 
Have you backed up everything before this happened?

That happened to me when my powerbook had the Kernel Panic/HD issue, then I took it into the Apple store, they sent it into be fixed, then when I recieved it later that week, everything was gone. I should of backed everything up.
     
Jeff.  (op)
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Mar 19, 2007, 09:41 PM
 
Sadly, no. But I wouldn't lose too much. School documents are on a thumb drive, photos are on memory card, my music is from CDs. My purchased music and TV shows would be gone, though....
     
earthlings
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Mar 19, 2007, 09:43 PM
 
Thats good, I lost a lot.

Maybe try not to turn on the computer for 20+ min and see what happens when you leave it off.
     
Jeff.  (op)
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Mar 19, 2007, 09:44 PM
 
Ugh. If I lost my music and TV shows, that would suck. I hope they can fix it. Anyone else have any suggestion? I am at about wit's end here.
     
Jeff.  (op)
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Mar 19, 2007, 09:46 PM
 
I already tried that. I've tried to boot in safe mode - unresponsive. I didn't boot the OS X discs, however, because they aren't with me.
     
earthlings
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Mar 19, 2007, 09:47 PM
 
I lost a lot of music and podcasts also. Eh..

And its a macbook, and do you still have Apple Care?
     
earthlings
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Mar 19, 2007, 09:48 PM
 
Originally Posted by Jeff. View Post
I already tried that. I've tried to boot in safe mode - unresponsive. I didn't boot the OS X discs, however, because they aren't with me.
ok. Sometimes that helps I've heard. And it worked for me a few times.
     
Jeff.  (op)
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Mar 19, 2007, 09:48 PM
 
I don't have my 1-800 APPLE complementary support, but I still have the 1 year. After this, I'm buying Apple Care ASAP.
     
earthlings
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Mar 19, 2007, 09:50 PM
 
ok..
     
Jeff.  (op)
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Mar 19, 2007, 09:51 PM
 
Guess I'm stuck with a PC for the night...Anyone else have any suggestions at all??
     
earthlings
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Mar 19, 2007, 09:54 PM
 
Good luck. I was stuck with the PC for 2 weeks.
     
Jeff.  (op)
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Mar 19, 2007, 09:55 PM
 
Booo. Well life goes on, haha. At least I have Minesweeper
     
earthlings
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Mar 19, 2007, 09:57 PM
 
Yeah and freecell!!!!
     
Jeff.  (op)
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Mar 19, 2007, 09:58 PM
 
Can't forget Pinball....What Windows lacks in user-friendliness and flair, it makes up for with free games!
     
earthlings
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Mar 19, 2007, 10:00 PM
 
yeah
     
Jeff.  (op)
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Mar 19, 2007, 10:01 PM
 
That was slight sarcasm but yeah
     
earthlings
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Mar 19, 2007, 10:02 PM
 
Else pinball is fun
     
Jeff.  (op)
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Mar 19, 2007, 10:03 PM
 
Yep you can get like a trillion points with the cheat that lets you control the pinball.
     
earthlings
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Mar 19, 2007, 10:12 PM
 
oh...
     
mfbernstein
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Mar 19, 2007, 11:52 PM
 
Well, if you've got an external enclosure, you take out your drive and try and mount it in Windows using MacDrive, to get your files off of it. Have you tried resetting the SMC (Resetting MacBook and MacBook Pro System Management Controller (SMC) ) as well?
     
Detrius
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Mar 20, 2007, 02:38 AM
 
If you have an iPod, unplug it. My Mac Pro always does this if I leave the iPod plugged in when I boot it.
ACSA 10.4/10.3, ACTC 10.3, ACHDS 10.3
     
Jeff.  (op)
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Mar 20, 2007, 09:22 PM
 
I took it to the Mac store today, and it magically turned on. She looked at some logs and she said everything looked okay. I bring it home and it stops working again...
     
Jeff.  (op)
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Mar 20, 2007, 09:24 PM
 
Oh and I tried resetting the SMC several times, read my first post. It seems like it just stops working when it's at my house...
     
frdmfghtr
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Mar 20, 2007, 10:19 PM
 
Are you using a wireless network at home with encryption?

I was having kernel panics whenever I would move from the campus unencrypted wireless LAN to my encrypted wireless LAN at home (in other words, daily). Airport update 2007-0002 seemed to take care of that, as it addressed connectivity issues with third-party wireless routers using encryption. After the update, no more KPs to date (this was over a week ago).
     
jennielf
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Mar 21, 2007, 10:06 AM
 
Did you try reseating the RAM?
     
earthlings
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Mar 21, 2007, 12:36 PM
 
Jeff, are you taking it back today to the Apple store?
     
   
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