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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Entourage stopped making sounds

Entourage stopped making sounds
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MrsLarry
Senior User
Join Date: Jan 2006
Location: Naugatuck, CT
Status: Offline
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Feb 6, 2007, 11:06 AM
 
My Entourage stopped making sounds when I start the app, receive or send email.

I read somewhere that if i deleted the "com.microsoft.OfficeNotifications.plist" file from my library preferences folder the sounds would come back, so i tried, and they did... for about 5 minutes, then it stopped again...

Any ideas?
     
analogika
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Join Date: Feb 2005
Location: 888500128
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Feb 9, 2007, 05:09 AM
 
be thankful, and never question Microsoft.

</less than helpful, sorry>
     
dianeross
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Join Date: Mar 2007
Location: Portland, OR
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Mar 1, 2007, 08:48 PM
 
First check Entourage --> Preferences "Notification". Make sure that the appropriate sounds are checked. Click the speaker icon next to them to test your sound setup .If you can hear sounds from other applications, but not the Entourage sounds have a look at this Apple Knowledge Base article Mac OS X: No audio from certain multimedia content

An application may have set your audio output settings too high. If that fails and you have GarageBand, try opening and closing it.
     
   
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