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You are here: MacNN Forums > Software - Troubleshooting and Discussion > macOS > How does one overcome an Apple ID issue?

How does one overcome an Apple ID issue?
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porrid
Forum Regular
Join Date: Feb 2008
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Dec 3, 2013, 08:22 PM
 
I have not until yesterday used or logged into Apple via my Apple ID and discovered I'm unable to, since the new password requirement is 8 characters and numerals and I only have 6. How ought I procede ?
     
jmiddel
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Join Date: Dec 2001
Location: Land of Enchantment
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Dec 3, 2013, 10:24 PM
 
You may have to call Apple Support. What's on the screen when it denies you to login?
     
porrid  (op)
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Dec 4, 2013, 09:48 PM
 
I doubt I can call Apple Support I'm 2 years beyond the Apple Care plan!

The login window simply says in red below the password space "All passwords must be 8 characters and numbers". Typing in my 6 letter password leads back to the red letter warning. No joy!
     
mindwaves
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Join Date: Sep 2000
Location: Irvine, CA
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Dec 5, 2013, 03:43 AM
 
You can call Apple for such matters as it doesn't involve your Mac. It simply involves your Apple ID.
     
Spheric Harlot
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Dec 5, 2013, 03:55 AM
 
You can also log a problem via Apple's support website.
     
porrid  (op)
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Dec 9, 2013, 08:49 PM
 
Thank you mindwaves Spheric Harlot that's great.
     
   
 
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