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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > MacBook Pro keyboard problem

MacBook Pro keyboard problem
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audiophilia
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Jan 9, 2008, 03:33 PM
 
Hi Guys:

Nothing in a search.

2.2 with 2 gigs of RAM

The problem. When I begin typing, the first letter does not show. This is random and getting quite annoying. This also happened on my previous G4. I thought it maybe my typing (lack of) technique, but it's just weird. Any ideas?

Cheers.
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ibook_steve
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Jan 9, 2008, 05:51 PM
 
This is a known problem that has been discussed at length here and on Apple's boards. The recent updates help a bit, but it still happens to some, such as myself.

Steve
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pcryan5
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Jan 10, 2008, 01:35 AM
 
     
Chuckit
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Jan 10, 2008, 04:28 AM
 
I'm going to make this thread sticky for a while since people seem to be running into the problem fairly often and it's kind of hard to search for.
Chuck
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audiophilia  (op)
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Jan 10, 2008, 09:17 AM
 
Many thanks, guys.

Cheers!
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audiophilia  (op)
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Jan 11, 2008, 02:37 PM
 
Downloaded the update.

Damn, Expose still freezes!!! Keyboard problem is less frequent, but still happens.
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Simon
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Jan 20, 2008, 09:18 AM
 
Same here. The update didn't make it go away entirely.
     
ElementR
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Feb 6, 2008, 10:48 PM
 
same here, still have the problem...
     
Appleman
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Feb 10, 2008, 01:37 PM
 
same here, specially the letter T is almost always missing.

MacBook Pro 17" 2.4 GHz 4 GB RAM, Mac OSX 10.5.1

Hopefully 10.5.2 will make a difference?!
     
Simon
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Feb 10, 2008, 04:38 PM
 
Originally Posted by Appleman View Post
Hopefully 10.5.2 will make a difference?!
Here's hoping.
     
anogee
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Feb 11, 2008, 04:27 PM
 
I had the same problem under 10.5 so I did a complete fresh install to 10.4 and the problem still occurs.
     
ElementR
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Feb 11, 2008, 09:23 PM
 
Originally Posted by anogee View Post
I had the same problem under 10.5 so I did a complete fresh install to 10.4 and the problem still occurs.
i had the problem with the 10.4 that was installed on my MB, I did a clean install of 10.5 and still have the problem...
     
schk
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Feb 11, 2008, 10:03 PM
 
Going back to 10.4 will be a waste of time. When I got my 17" 2.33 C2D in Jan 07, I've had the problem since day one. I still haven't upgraded to Leopard on this machine and with 10.4.11 the problem still persists.

No one seemed to make a big fuss of it until the Santa Rosa machines were released, but this problem has annoyed me since I got the machine. Here's to hoping things are improved in 10.5.2
     
c41
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Feb 17, 2008, 06:22 PM
 
Did 10.5.2 fix the issue for anyone?

My MB Pro had the missing first character prob (although i thought it was just my bad typing till reading this) but also freezes completely and frequently, requiring a power-button-for-5-secs restart. (and i've recently up'd to 10.5.2)

i'm reinstalling just in case i have some other prob... frustrating....
     
ElementR
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Feb 17, 2008, 11:00 PM
 
Originally Posted by c41 View Post
Did 10.5.2 fix the issue for anyone?

My MB Pro had the missing first character prob (although i thought it was just my bad typing till reading this) but also freezes completely and frequently, requiring a power-button-for-5-secs restart. (and i've recently up'd to 10.5.2)

i'm reinstalling just in case i have some other prob... frustrating....
didnt fix it for me still have the problem...
     
Simon
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Feb 18, 2008, 04:14 AM
 
On my 15" 2.4 GHz MBP I still have the missing first letter issue after installing 10.5.2.
     
badidea
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Feb 19, 2008, 06:13 PM
 
***
     
ElementR
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Feb 19, 2008, 10:23 PM
 
hope that update works ill see in the next few days...
( Last edited by ElementR; Feb 19, 2008 at 10:29 PM. Reason: bleh)
     
Simon
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Feb 20, 2008, 03:56 AM
 
The update fixed the missing first key issue on my 2.4 GHz MBP but now unfortunately closed-lid mode is broken.

When I wake my MBP in closed-lid mode it shows the desktop picture on the external screen and then goes right back to sleep. If I then wake it again and, the same thing will happen all over again. Resetting PRAM didn't help.
( Last edited by Simon; Feb 20, 2008 at 04:15 AM. )
     
Lava Lamp Freak
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Feb 22, 2008, 08:44 PM
 
The update changed nothing for me. My MBP keyboard still misses the first key just as often, plus my trackpad still locks up quite often.
     
roksob
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Feb 25, 2008, 03:47 AM
 
Withdrawn
( Last edited by roksob; Feb 25, 2008 at 03:50 AM. Reason: Redundant)
     
Appleman
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Feb 25, 2008, 03:55 AM
 
Originally Posted by c41 View Post
My MB Pro had the missing first character prob (although i thought it was just my bad typing till reading this) but also freezes completely and frequently, requiring a power-button-for-5-secs restart. (and i've recently up'd to 10.5.2)... frustrating....
Same here: sometimes I encounter the sleep problem, my letter T is very often missing (might just bring back the Mac as I have Apple Care on it, but cannot / do not want to loose it for some weeks, have the freezes now and then as well.

Was hoping the keyboard update would solve, but apparently not
     
anogee
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Feb 25, 2008, 07:36 PM
 
Apple's recent Firmware (NOT driver) upgrade 1.0 fixed the problem for me. Its certainly about time Apple. Some people have had this problem for almost two years.
     
azhelkov
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Mar 2, 2008, 10:07 AM
 
Originally Posted by anogee View Post
Apple's recent Firmware (NOT driver) upgrade 1.0 fixed the problem for me. Its certainly about time Apple. Some people have had this problem for almost two years.
I thought that too... for five days after patching/updating. New keyboard firmware version .18 but "ELP" slowly coming back. How is it possible is beyond me. Looks like Apple adjusted tolerance to something, but did not fix the original trouble. I reported it again to Apple FeedBack. Frustrating...
     
ElementR
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Mar 2, 2008, 01:49 PM
 
Originally Posted by Lava Lamp Freak View Post
The update changed nothing for me. My MBP keyboard still misses the first key just as often, plus my trackpad still locks up quite often.
same here this is getting quite anoying.
     
030108
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Mar 3, 2008, 08:53 PM
 
I guess I should not install the "Keyboard Firmware Update 1.0 669kb" for my macbook, should I?

------------
------------
Do I need this FIRMWARE update?

Should I install it just because it is available?

The primary issue that its description says it addresses is mb/mb Pro not responding to the first keyboard key pressed if the machine has been idle for an extended period of time.

I actually have not noticed that issue and I am not sure I would notice anyway, but I guess they mean all machines are affected by it. Is that right or is it possible my machine may not be affected?

Incidentally, I have installed all of the SOFTWARE updates.

macbook | 4GB | 250GB | shipped with Leopard
     
anogee
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Mar 4, 2008, 11:33 AM
 
Originally Posted by 030108 View Post
I guess I should not install the "Keyboard Firmware Update 1.0 669kb" for my macbook, should I?

------------
------------
Do I need this FIRMWARE update?

Should I install it just because it is available?

The primary issue that its description says it addresses is mb/mb Pro not responding to the first keyboard key pressed if the machine has been idle for an extended period of time.

I actually have not noticed that issue and I am not sure I would notice anyway, but I guess they mean all machines are affected by it. Is that right or is it possible my machine may not be affected?
You'd notice the problem if you had it.
     
Donvi
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Mar 9, 2008, 10:36 PM
 
It was the Battery.

I took the battery out and connected only with the power cable and problem solved. Then I boght a new battery and works great.

Best!
     
iampivot
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Mar 16, 2008, 03:14 PM
 
The update worked sort of for me, since now the dropped letter frequency is down to what it was with Tiger, before I upgraded to Leopard.

It is still a problem. So I'm wondering, does anyone with the new MBs or MBP that came out in February this year have the problem? I'm specifically interested in those with a MB, since my keyboard loses a lot of key presses unless i press really hard and at the middle of the button, and I'm wondering if the MB keyboard is better in that regard. (I have a MBP.)

And yes, it still mostly occur when I plug in USB devices (USB mouse). Are you listening Apple?
     
iampivot
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Mar 18, 2008, 03:05 PM
 
This problem is still hotly debated on the apple support forums;

Apple - Support - Discussions - Anyone with a MBP that doesn't skip ...
     
berdinkerdickle
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Aug 11, 2008, 03:20 PM
 
     
Snicklefritz
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Aug 20, 2008, 05:48 PM
 
I bought a MacBook Pro back in May and it has 10.5 on it. I'm having similar trouble except that my entire keyboard locks up. After pressing random keys 10-20 times, the keyboard activates again.

In reading these posts, I'm completely mystified as to what I should do to correct the problem. It doesn't seem like anyone's troubles have completely gone away by changing to something other than 10.5??
     
2greythounds
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Sep 4, 2008, 06:21 PM
 
Originally Posted by Donvi View Post
It was the Battery.

I took the battery out and connected only with the power cable and problem solved. Then I boght a new battery and works great.

Best!
I just tried this and it worked for me also. I knew the battery was dead, but had not removed it since I had not bought a replacement. Thanks for the suggestion.
     
   
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