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Unlocked iPhone and warranty
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Fresh-Faced Recruit
Join Date: Jul 2007
Location: West Hollywood, CA
Status:
Offline
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Hey
Three days ago I bought an 8GB iPhone from AT&T store and unlocked it to work with T-Mobile. Yesterday I realized that my speaker creates a lot of distortion. As far as I know by unlocking it, I voided my warranty. So, I have a question. What can I do now in order for Apple to give me replacement? I thought about either:
- Buying a prepaid AT&T card and putting it in while restoring the software to the factory condition. (I'm just wondering whether it will require an activation)
If it will, I was wondering if I can somehow hide the Installer icon off the iPhone's desktop.
- Going back to factory settings and putting original AT&T card in it, so it looks like it's never been activated (but then how am I supposed to explain them how I found out that the speaker creates a lot of distortion?!?!?)
Please help me!
Thanks!
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MacBook Pro 15.4" 2.4Ghz/2GB RAM/GE FORCE 8600M GT/200GB HDD
Apple Cinema Display 23"
New Mac Pro coming this summer....
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Senior User
Join Date: Aug 2006
Location: Toronto, Ontario
Status:
Offline
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i dont know if they can see if you voided the warranty if you do a full restore.
i.e hold top left and middle button for 30secondsish, until the image of plugging in your iphone to your comp is displayed
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R.I.P Steve Jobs
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Addicted to MacNN
Join Date: Oct 2002
Location: England | San Francisco
Status:
Offline
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they can tell, and they won't help you I'm afraid
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we don't have time to stop for gas
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Clinically Insane
Join Date: Dec 2000
Location: Caught in a web of deceit.
Status:
Offline
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Originally Posted by Peter 
they can tell, and they won't help you I'm afraid
How? Just wondering. Is there some sort of alteration done to the bootloader than can't be reversed? Or are they just checking the IMEI with AT&T?
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Posting Junkie
Join Date: Jan 2006
Location: Colorado
Status:
Offline
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Just restore it and put the card that it came with in. I doubt that they will be able to tell, but IDK.
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Senior User
Join Date: Aug 2006
Location: Toronto, Ontario
Status:
Offline
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i dont think there is anything else you can do
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R.I.P Steve Jobs
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Professional Poster
Join Date: Feb 2007
Location: T •
Status:
Offline
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Originally Posted by Eug
How? Just wondering. Is there some sort of alteration done to the bootloader than can't be reversed? Or are they just checking the IMEI with AT&T?
Yes the bootloader is permanently downgraded on the newer iPhones so if Apple goes through a lot of trouble they can tell.
But restoring it returns everything else back to out of the box conditions so they will probably not even check.
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Mac Elite
Join Date: Oct 1999
Location: Manchester, UK
Status:
Offline
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Originally Posted by analogue SPRINKLES
Yes the bootloader is permanently downgraded on the newer iPhones so if Apple goes through a lot of trouble they can tell.
But restoring it returns everything else back to out of the box conditions so they will probably not even check.
But they will want to see the problem with the phone BEFORE they will hand out a replacement. As this phone has never actually been activated on the AT&T network that will not be possible.
So either the fault does not exist (as the user cannot demonstrate it) OR the fault does exist and the phone has been used but not on the AT&T network, therefore it has been unlocked.
Apple will not replace this phone.
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Computers - Au MacBook 2.4Ghz, iMac 24" 2.8Ghz Core 2 Duo
iPods - 5GB original iPod, 4GB nano - Red, 1GB 2G shuffle - Silver, 4GB 3G Shuffle - Black, 16GB touch, 16GB nano Red, 16GB iPhone 3G.
OSX User Since Public Beta, current OS 10.6.1, iTS UK purchases - 5377 songs.... and growing!
My website - www.idparkinson.co.uk
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Fresh-Faced Recruit
Join Date: Jul 2007
Location: West Hollywood, CA
Status:
Offline
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So to let you all know you have to restore the iPhone from the iTunes and put old AT&T card in. It worked  They have me a new iPhone which I actually returned today since I wanna wait for 3G one And the Genius actually said that unlocking the phone will not void the warranty unless u know how to hide it 
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MacBook Pro 15.4" 2.4Ghz/2GB RAM/GE FORCE 8600M GT/200GB HDD
Apple Cinema Display 23"
New Mac Pro coming this summer....
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