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Preview not showing text
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Mac Elite
Join Date: Apr 2003
Location: SoCal
Status:
Offline
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When I try to open a PDF in Preview, none of the text shows up. I’ve tried deleting Preview’s .plist file, logging in and out, and even repairing permissions. For some reason, it works just fine on the other accounts on this computer, but not on mine. Also, here’s what shows up in the Console every time I try to open a PDF:
[font=Monaco]Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: FOExceptionMainHandler caught a fatal exception at 0x0005f8e4
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: ********* Bad Font Detected *********
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Error while processing font:
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Font ID = 82113
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: in the font file:
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: "/Library/Widgets/Unit Converter.wdgt/DB LCD Temp-Black.ttf".
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Remove this font file or replace it with a new version.
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: *************************************
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: FOExceptionMainHandler caught a fatal exception at 0x0005f8e4
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: ********* Bad Font Detected *********
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Error while processing font:
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Font ID = 82114
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: in the font file:
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: "/Library/Widgets/Unit Converter.wdgt/UC-LCD.ttf".
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Remove this font file or replace it with a new version.
Oct 9 15:01:53 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: *************************************
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: FOExceptionMainHandler caught a fatal exception at 0x0005f8e4
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: ********* Bad Font Detected *********
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Error while processing font:
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Font ID = 73923
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: in the font file:
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: "/Library/Widgets/Calculator.wdgt/DB LCD Temp-Black.ttf".
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Remove this font file or replace it with a new version.
Oct 9 15:01:54 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: *************************************
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: FOExceptionMainHandler caught a fatal exception at 0x0005f8e4
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: ********* Bad Font Detected *********
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Error while processing font:
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Font ID = 73927
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: in the font file:
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: "/Applications/iWork/Pages.app/Contents/Frameworks/SFWordProcessing.framework/Versions/A/Resources/invisible_glyphs.ttf".
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Remove this font file or replace it with a new version.
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: *************************************
Oct 9 15:01:55 iMac /Applications/Preview.app/Contents/MacOS/Preview: GCGetStrikeMetrics failed: error 5.
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: FOExceptionMainHandler caught a fatal exception at 0x0005f8e4
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: ********* Bad Font Detected *********
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Error while processing font:
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Font ID = 73968
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: in the font file:
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: "".
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Remove this font file or replace it with a new version.
Oct 9 15:01:55 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: *************************************
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: FOExceptionMainHandler caught a fatal exception at 0x0005f8e4
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: ********* Bad Font Detected *********
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Error while processing font:
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Font ID = 74062
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: in the font file:
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: "".
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: Remove this font file or replace it with a new version.
Oct 9 15:01:57 iMac /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/ATSServer: *************************************
Oct 9 15:01:57 iMac /Applications/Preview.app/Contents/MacOS/Preview: GCGetStrikeMetrics failed: error 5.[/font]
It keeps mentioning bad fonts, but I’ve validated all of my fonts, and nothing bad showed up.
Any ideas?
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Moderator
Join Date: Apr 2000
Location: Gothenburg, Sweden
Status:
Offline
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Fonts exist in a lot of places - /System/Library, /Library, ~/Library and, my all-time favourite, the Fonts folder of your OS 9 System Folder. Have you checked ALL of those? Have you tried removing some fonts to see what happens? From your story, it's wither the ones in your home directory or the OS 9 fonts that are making trouble for you.
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Mac Elite
Join Date: Apr 2003
Location: SoCal
Status:
Offline
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I don’t have an OS 9 folder, so that’s not an issue.
However, I seem to have inadvertently fixed the problem by, interestingly enough, closing and re-opening the Unit Converter and Calculator widgets. When I closed and opened the Unit Converter widget, preview worked once, then stopped working again; when I closed and opened the Unit Converter widget again, then the Calculator widget, Preview started working properly again, and now works fine. Really odd.
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