[mozart11]

When I download from my banking site for Quicken, it comes in as export.qfx. I don't even get a chance to rename the download, it just downloads straight away. But Quicken won't import the download or even see this file. When I go to the file menu in Quicken and select import file, the option is qif file. If I change the qfx to qif on the download, Quicken then gives me a dialog box telling me it's an invalid file. Do I need to update to Quicken 2003? It's amazing. I've tried for an hour trying to get this. My bank site doesn't know why either. Any help is greatly appreciated.
Mac OS 10.2.4
No Classic
Titanium PowerBook

[lexhair]

You shouldn't need to update to Q2003. I download qfx files ok with Q2002. Here's a couple of ideas for you:

• Make sure you're running Quicken 2002 R3. Updates are available from Intuit if you're not up to date.
• Make sure the Quicken account you are downloading is set to 'Enable online access'. Check your user's guide if you're not sure how to do this. Configuring this will require some information from your financial institution.
• Check your default web browser to make sure Quicken is the default helper application for qfx files.
• Try to use Quicken's download feature to update your account. I've had better luck with qfx files opening if Quicken is already running.

QFX and QIF files are not the same which is why you have a problem when you attempt to rename the file. QIF files are text files and must be manually imported using Quicken. QFX files are supposed to make this a 'smart' process by avoiding the 'import' step.

Post back if you are still having problems. Good luck.